Panera Bread,

851 Dairy Ashford Rd, Houston, TX 77079, United States

"The Drive-thru is always a not so pleasant experience. First time I thought maybe the girl was not having the best day, so give it another try. Second time and (different) girl taking the orders clearly didn’t want to be bothered, I had to say hello to finally be acknowledged and it was OBVIOUS by her tone that doing her job was too much to ask. None of these other fast food places in this area have this issue, so this will be my last time. The food isn’t even worth the price or experience."

"Good taste and temperature. Food was fresh. I ordered half a bbq smokehouse chicken sandwich with side of tomato soup. Both were flavorful and nice texture mixture. What wasn't good is there are many displaced and homeless folks that are in establishment, smells are awful. I'm not sure that anyone could tolerate eating in the establishment. I received a free chocolate chip muffin. It was okay but not very moist; sorta dry."

"Full Disclosure I haven’t been to this Panera in just under a year. But I stopped going for two reasons. The quality of the food dropped dramatically. And two their racist manager. My daughter went in to grab our to go order off the shelf, something she does all the time and several times at this location. She was 19 at the time and was stopped asking that she show proof that our order was hers. A white customer, similar in age walked in and picked up their order without being stopped. My daughter had to come back to the car to get a screenshot of the order in the app. And even then he was still balking about her getting it. The ONLY good part of this location is an older white lady who would be there when we would order breakfast. She’s a joy and should be manager. When she’s not there we’d get completely wrong orders and badly made food, missing items. We finally stopped going there. If they wanted less customers, happy to oblige."

"A fast food spin on “healthy” options. Maybe I ordered the wrong things, but then again, there’s gotta be a reason I have tried this place before today. Something told me it wasn’t going to be for me. I placed my order to go. The counter service was good. The girl was a high schooler (she had the area high school sweater shirt on and was of high school age). She was polite and patient. I had a gift card that she had trouble processing, but she handled it well. When my order was ready, the lady calling names may as well have whispered. I had to ask if she called Lauri and she nodded after looking at me like I was bothering her. I ordered a Greek salad, the bistro French onion soup and half a Napa almond chicken salad sandwich. I wanted to try their signature take chicken sandwich, but the original and spicy were both “sold out”. The salad was loaded with the not so good pieces of lettuce and way too much feta. I’ve never had French onion soup without cheese, but that’s how mine was made today. The Napa almond chicken had no celery, no almonds and so much lettuce I could have made a side salad (and that was only a half sandwich). I’m not terribly disappointed. I’m just glad I had a gift card and didn’t spend my own money. $25.41 was my total. That seemed pretty high especially for the 3 stars I’m giving this review. The indoor seating options are plenty and they have an small outdoor patio with umbrella tables. The restaurant was clean and stocked well with condiments. They have a small coffee “bar”, but I’m not into coffee so I can’t say much about that. They also have a tiny bakery section at the order counter. The green tea was tasty. That was probably the highlight of my experience."

"Stopped by here for snacks. Had Margerita Flatbread Pizza, a croissant, a strawberry banana smoothie, and plum ginger hibiscus tea. Food and drinks were very good. Service was fast and friendly; I ordered at a self-service kiosk and someone brought our food to us. Atmosphere was pleasant. Glad to have stopped by."