Popeyes Louisiana Kitchen

"Picked up four sandwiches that were made all incorrectly. I attempted to call to rectify the situation. Regretfully, no one answered the phone. I showed up today when they were supposed to be open and I was instructed that they won't have any " chicken" until 11:30. I would really hope this is not a corporate store. If it is, you guys drop the ball hard! If this is a franchise store, I would be absolutely livid at the fact whoever is managing this property is doing such a poor job."

"I normally don’t review fast food restaurants but I decided to make an exception because this Popeyes is the worst fast food establishment that I have ever experienced. The staff/manager are rude and act like customers are a nuisance. I have been here twice where I have to interrupt employees standing around to place an order. On my most recent visit I sat in the drive through for about 15 minutes waiting for someone to get on the speaker to take my order. After 4 cars lined up behind me in the drive through, I finally drove up to the window. The employee working the drive through window pretended like she didn’t see me and I finally left after 5 more minutes of waiting."

"Sign outside says they're now open, but I think they are still going through some personnel / training issues because I couldn't get anyone to come up to the counter and take my lunch order. I started at the drive thru, no one on the speaker, so I went inside and the girl at the counter wouldn't look up from her phone, so I guess give them a couple more weeks to get people hired and trained."

"first off i never put a review in for nothing until today. I’ve been patient and cool with them until today around 6 pm i told everybody they need to get their stuff together because these people have me waiting on the drive through for 20 min until i went and inside and told them straight up. Everybody chilling in the back sitting down having a ball. any good review you see is all cap fake reviews. Don’t trust these people with your food."

"Ordered a chicken sandwich with bacon and cheese and they left the paper from the cheese on my sandwich (under the melted cheese). The chicken on the sandwich was extremely greasy and my fries were cold. I usually don’t post reviews but this is the 3rd time I’ve tried this location and I’ve had nothing but bad experiences. I would not recommend the NORTHLAKE, TX location."