Jimmy John's

"We went to get some dinner after a long day in the hospital. The food was very good but what I really enjoyed was the staff. They were happy and we had a nice conversation about my Saginaw Rough Riders shirt as one of the employees had gone to that school. After a very stressful day, this interaction was very helpful and much appreciated."

"Picking up a mobile order for my husband and his work buddies. Order was ready and correct, customer service was excellent."

"normally rlly good but a few weeks ago i ordered a sandwich togo and when i got home and opened it it was the completely wrong sandwich even though i ordered the right one. didn’t bother going back bc it’s like a ten mile drive"

"Hands down, the worst tuna salad sub I have ever had in my entire life. Tuna is typically pretty straightforward. This sub disappointed on every level. The pickles had the consistency of seaweed. The tuna salad was pretty much straight dry tuna... there was nothing salad about it. It was gross. Chunks of raw onion mixed in (onion is not listed as an ingredient for the sandwich).The only thing good about the order was how speedy the delivery was. Don't get me started on the pesto pasta salad, either. Tasted like week old pasta salad that needed tossed, not charge $2 extra for 2 tablespoons of less than mediocre pasta salad."

"Very disappointed! The person that handles customers must be able to deal with all situations. Not just say “I don’t handle these situations I just make sandwiches” if all you do is make sandwiches you have no business being on the phone AARON. The fact that you were so offended probably means that you are the one who made the mistakes on more than half of the sandwiches. And for paying over 50$ you best believe I want them the way I requested and paid for. So if it was missing premium toppings I expect they are on there and if they are not I definitely want you to remake ALL of them! The fact that you were extremely rude downplaying the situation to only missing two items when it was over 9 items on 3 different sandwiches. Seems like you need more training on your whole job. Please take it seriously or don’t work in providing a service for people!"