Chicken Express

"I have had Sebastian take my orders the last couple times I have visited this establishment and he is always so polite and respectful!"

"Always get served immediately. Always clean and food is fresh. The staff is always polite and helpful."

"The kid at the window lied to my wife saying he’s never heard of the jalapeño ranch , then tells me he will look in the back but if he finds them we could only have 1 or 2 ($70 after tax is what we paid for our meal) and then comes back and says oh someone must have been hiding them and hands us the two containers of jalapeño ranch. Almost every time we go here there’s an issue with this sauce. It’s simply part of the meal for me so we will not be back to this location EVER and will go to burleson instead."

"My recent drive through experience at Chicken Express has prompted a discerning evaluation, revealing room for a more refined dining encounter. Approaching the drive through, I anticipated a brief wait, consistent with the fast food paradigm. Nevertheless, the unfolding sequence of events left me disheartened, raising questions about the professionalism of the engagement. Foremost, my order was handed over without verbal acknowledgment, precipitating a sense of uncertainty concerning the completion of the transaction. This conspicuous lack of customary closure rendered me bewildered, unsure of whether to proceed or anticipate additional items. My earnest attempts to seek clarification from the employee at the window were met with silence, further intensifying my sense of disorientation. The presentation of my meal compounded my disappointment, marked by a lack of meticulousness in arrangement. This inattention to packaging detail detracted significantly from the meal’s visual appeal and anticipated gastronomic enjoyment. Furthermore, the allocation of fried okra, a personal culinary preference, proved exceptionally meager, comprising only a scant few portions. This paucity added to my sense of disillusionment, as I had expected a more substantial serving. I hold in high regard the dedicated efforts of fast food industry workers, who often contend with arduous and demanding conditions. Nonetheless, this particular encounter regrettably departed from the customary standards I associate with Chicken Express of Joshua. In conclusion, I eagerly anticipate the prospect of encountering an elevated standard of customer service and a discernible enhancement in food quality during subsequent drive through visits. Such refinements will undoubtedly enrich the overall experience, reaffirming my belief in the potential for constructive change and the promise of more satisfying visits in the future."