Starbucks,

16300 Southwest Fwy, Sugar Land, TX 77479, United States

"Title: A Disappointing Experience with the Caramel Apple Spice at Starbucks As a loyal customer of Starbucks, I recently found myself craving a warm and comforting drink on a chilly autumn day. Naturally, my first choice was the Caramel Apple Spice, a beverage that has always been a seasonal favorite. However, my excitement quickly turned into frustration when I discovered that I had to pay extra for the apple juice in my drink. This unexpected surcharge left a bitter taste in my mouth and tarnished my overall experience. One of the reasons I have always favored Starbucks is their commitment to quality and customer satisfaction. However, the decision to charge extra for the apple juice in the Caramel Apple Spice contradicts this ethos. It feels like a blatant attempt to maximize profits at the expense of customer convenience. It's disappointing to see a company that prides itself on providing a premium coffee experience resorting to such tactics. What makes this situation even more frustrating is the fact that the apple juice is an integral part of the Caramel Apple Spice. Without it, the drink loses its essence and becomes a mere caramel-flavored beverage. It's disheartening to think that I have to pay extra for an ingredient that should be included in the original recipe. It feels like a money grab and undermines the authenticity of the drink. Furthermore, the additional charge for the apple juice creates an unnecessary barrier for customers who want to enjoy the Caramel Apple Spice. It makes the drink less accessible and affordable for many, especially considering the already premium pricing of Starbucks' beverages. This move seems to prioritize profit margins over customer satisfaction, which is a disservice to loyal patrons who have come to expect a certain level of value from the brand. In conclusion, my experience with the Caramel Apple Spice at Starbucks was marred by the disappointment of having to pay extra for the apple juice. It not only contradicts Starbucks' commitment to quality and customer satisfaction but also undermines the authenticity and accessibility of the drink. As a dedicated customer, I hope Starbucks reconsiders this decision and returns to providing a complete and satisfying beverage experience without unnecessary additional charges."

"Just a shout-out to Karla and Aaron who made our experience at Starbucks above and beyond! Since we couldn’t leave a tip, we are leaving this ⭐️⭐️⭐️⭐️⭐️ review. Though one of our orders were a little off, they graciously remade it with a smile! Thank you for making my cousins from out of town have an amazing day!"

"Just had an incredible experience at the Starbucks located inside Target. I met the most delightful server named Karla. She kindly walked me through the Starbucks rewards program on my app since it was my first time using it. Despite arriving just 30 minutes before closing, she informed me about the perk of getting free refills with the rewards program. Although I didn't ask for a refill due to the busy atmosphere and approaching closing time, I later encountered the Starbucks area again while continuing my shopping inside Target. To my surprise, Karla called me over to offer a refill. It truly made my day! Thank you Karla ❤️"

"I am a HUGE Starbucks fan and visit the location near my home several times a week. I stopped in to this location for the first time today while shopping at Target. My initial experience with the first young lady was pleasant as she explained to me that if I enter my number, it will add to my Target points. However, the older lady (by appearance) who began to take my order, just stopped without reason and walked away to help a Target employee who'd walked in. Quite rude. My rating however, is that I get home ready to enjoy my loaf and see that they've sold me a 1 month old product that was supposed to have been discarded!!! Had it been fresh, I'd likely have not complained, but as you can guessed it was stale and dry."

"Despite the other reviews, this Starbucks is not bad but they did get my order wrong. I ordered a venti matcha latte and they gave me a mocha latte. They were super friendly about it and remade my drink, so it was a nice place to go after shopping."