Kolache Factory 23021 Morton Ranch Road, Katy, TX 77449

"Customer service could be better, person there looked like they didn’t even want to be there. We also said egg and cheese, my family member is allergic to pork and we were given something with bacon."

"This was one of my many visits and as always it was excellent. Walked in and was greeted by the Cashier Maria. She remembers the order I take for work and for myself, convinced me to try the new Texas Apple Croissant and my coworkers loved it! As always she has a very good attitude and is really patient when I can’t make up my mind. I’ll be back for more delicious kolaches and her service."

"the girl with the black lip ring is so rude, one she didn’t ring up my whole order so i had to remind her, then she just has a horrible attitude and it’s just so unpleasant. this isn’t the first time either the employees are always so rude and don’t care about customer service"

"We went in around 8:00 on a busy weekday. One young man was working the entire front area--soooo efficient and super fast to handle the orders and whilst being suprisingly SUPER friendly to everyone. We will be back again and again!!! He shows some serious leadership skills, workmanship, and maturity. (Of course the food is as good as any of the 500 Kolache Factories in the metroplex. Not much need to build on that.)"

"This company is great. The manager Alicia helped us by donating kolaches for a teacher breakfast the Maverick Belles we’re hosting. All the teachers were so appreciate and said how amazing all the food was. It was a great experience and we couldn’t have asked for a more amazing company to help us. Alicia really went above and beyond and made it all possible for us!! Definitely recommend this place for everyone!!!"