Chicken Express 2632 Fort Worth Highway, Hudson Oaks, TX 76087

"Good quality chicken that is noticeable. The chicken strips are outstanding, and the catfish is better than most as well. Very well managed franchise."

"Go to a different CE like Weatherford or Willow Park. Out of the times I have been to Hudson Oaks, I have only gotten a decent/correct order twice. It's sad as its a great location. The chicken taste good, but the mashed potatoes have too much liquid, the biscuits are hard and flat, and something is usually missing from the order like flatware or food. Tonight it was both. The manager is nice and tries to satisfy the customer, but instead he needs to retrained the staff and cooks or get corporate in there to train them."

"I stopped by to order a Large sweet tea and family order of poppers as my lunch. When provided my drink, I alerted the staff member to a problem with my drink lid (it kept coming off while attempting to place the cup in my drink holder). They replaced the lid, it seemed better at the time. They then handed me my poppers (in a brown paper bag covered in grease which got on my clothes). As I drove out of the drive thru and turned the corner, I grabbed my drink and it exploded all over me and my car. Upon examining the cup closely, it was made of a very cheap styrofoam and easily gave way - I cannot imagine that this would not somehow be noticeable for the staff!! I drove home and changed clothes (I was soaked by the Large drink) and called the manager Kyle. Although he was friendly enough at first and offered a small quick apology, he then explained that the cup quality had gone down due to the inadequate availability from vendors and that upper management made the decision to use different suppliers. That he would “pass along the message”. Although his response was not the one I expected, this less than $7 purchase is enough for me not to return to any Chicken Express again. If the quality of their food is anything like the quality of their service or service materials (like cups or containers) then I can easily spend my money elsewhere. Especially if I have to pay someone to detail my car again going forward."

"Wonderful clean building. Food was hot and fresh. Staff was very busy but friendly and happy. Excellent service and helpful. Well run restaurant, thank-you!"