Golden Chick 2813 Fort Worth Highway, Hudson Oaks, TX 76087

"I'm upset and disappointed. I have purchased meals here daily for my corporation & employees for many years (maybe $10K annually!!!). They had a progam in 2023 where they provide a card to track meals and after 5 Stars, you get a free combo meal. I was reassured by Every Manager & the Owner multiple times that this card would not expire & it maintains it's value. I told them (and they know who I am) that I wanted to save my full ones as gifts. Eventually, my Great Grandfather came into town, and I happen to know his favorite place to eat is Golden Chick. I offered him a free meal at his favorite place, for his travels, using my corporate card with 5 stars. I called Golden Chick and verified that they would honor this purchase prior to sending him up there with my card. They said "Absolutely!! No problem!!". When my 80 year old Great Grandfather arrived about 20 minutes later to this location, and tried to order a Simple #1, they denied him usage of the card. Not only that, but they TOOK the card from him that I gave him, and told him that he still had to pay for his meal. I was ultimately incredibly embarrased that their management promised to honor this, over and over, even right before his arrival, and denied it upon his arrival. I'm taking my corporate business elsewhere, and will NEVER visit this establishment again. I hope it was worth the $8 to you guys. You've failed to agree to the deals you have made to our company, and took it out on an 80 Year old man. I can't forgive that."

"People that work there are super nice but I do not know what has happened to their chicken. I’ve always preferred Golden Chick over any other chicken establishment simply for their juicy delicious chicken. The last 3 or 4 times I’ve been there, their chicken is way overcooked and no flavor."

"I had the spicy chicken tenders here and they were amazing. Hot fresh and delicious. Made to order and very polite people. This is my favorite place for fried chicken."

"We went through the drive through about 20 minutes ago. I debated on posting this but im so upset I just spent money here. I would take it back and ask for a refund but its so bad I'd have to return everything. My fries , ,and chicken were inedible. They are hard and cold. We ordered 12 rolls and half of them are hard, and the other half that would have been good were squished like pancakes and half pancakes. This was my first time eating at this location, after making it sound so good to my girlfriend and talking her out of driving to chicken express. Will be the last time I make that mistake."