Subway

"Hours on google and printed on the door said they closed at 10p on Saturday. Arrived at 9:28p. Door was open. They were furiously putting everything away and said they were closed."

"Extremely displeased with this location which is a shame because I love Subway and I have a lot of patience. We placed a to go order in the app at 11:34 and did not get our two sandwiches until 12:08 pm. We spent a bit of time in two of the other shops at the plaza and then husband went to see if it was ready. He said there was a lot of people there when he came in. But eventually I joined him because it was taking a questionably long time when we had already been waiting outside of the store as long as we did. I saw why, because while it is obviously expected they help customers who were in there before/around the time of our order, people coming in the doors even after him and then myself coming later were getting helped even though my husband did let them know he was here for the order. I literally could have gotten in line and received my sandwich sooner than they did ours. They didn’t even start making it until 12:00. It is one thing if it was a mobile order and the person isn’t there to pick it up, but seriously? We were there waiting just like everyone else yet somehow continuously skipped. I am almost always patient and understanding of service workers, being one myself, but what in the world was this? And not a word spoken when we finally got the sandwiches. Complete apathy. I hope these two young workers are just having a bad day or something and this is not how they normally do things. I personally will go to a different location in the future because I never want to be treated like that again for no good reason."

"I came to Subway to get food for my team, we have a game tonight and there’s no time for them to get food after school. I was told by the manager that the order was a catering order and she needed 24 hours notice to make it. I’ve taken teams to Subway multiple times and have never had an issue. It’s a shame that our team can’t get fed by the Subway in our own town. I told her this was for our high school volleyball team and was told sorry, can’t do it. I then called the closest Subway to us in Cypress and explained what I would need. They told me to come on in and they would fill the order. It’s sad that our local Subway was so unwilling to help out its own community, but another one would. We will never bring our money here again. What a joke."

"Sparkling clean! As a fast food place you don't expect to much but I was surprised how clean they have this place, even the restroom lavatory tap was sparkling. Staff was so friendly. Fast food places usually don't take care of costumer services but this place is completely different. I'm grateful to was hungrier in my trip back form Austin and stopped right there. I didn't even remember the location but I looked in my timeline just to post this review. I'm not a subway fan but this place changed my mind."