Whataburger

"What was the point of renovating the building? Literally made the inside seating way too small and the drive thru speaker is about 50 ft away from the car, and im pretty sure the the employees can’t hear you because they got some of my order wrong."

"Glad the location is finally open again. Still don’t understand why it had to be demolished and re-built. I guess owners had their reasons. Drive-thru is still super slow. I decided to park, order online and go inside since curbside was unavailable after 10pm. Went for a shake with my daughter and the workers had issues finding my online order. Once they figured out it wasn’t made yet (or given to drive thru) they made the shakes but they were having issues putting the lids on our cups. We had issues putting our straws through the lid, turns out they put gravy lids on our shakes."

"Came here a while back, good to see it is being remodeled/demolished. Only problem is if your having same personnel good luck. The service here also needs an upgrade in training. You can have a great establishment but if the people are subpar then it will not be a good recipe for a new location. In today's world the way of thinking is different from back in the days. Social media has ruined many employees who think they are more important than to take care of the guest that's actually pays their wages. Missing the days where employees had to work and impress to get hours, now it's a shame to look at the current level of employees thinking we owe them more than what they owe the guest. Whataburger why did you have to sell. It just is not the same anymore. Now someone else gets credit for all the past years."

"Yesterday evening I stopped by for dinner and was absolutely disappointed in the quality of the burger and fries. Both hamburgers I purchased were flat as if someone smashed them down. This makes the second time in a row I’ve come to this location and received the same poor quality burger. Fries were over salted and not fresh What a waste of money and time."