Lowe's Home Improvement 6623 San Dario Avenue, Laredo, TX 78041

"I couldn't get assistance even after I asked at the front desk three times. A customer that overheard me guided me to the correct aisle. I thanked the customer. Lowe's still didn't have what I needed, I think. I never got helped."

"Great customer service staff. Awesome deals! Recommend."

""Terrible service. Fifteen days ago, I bought a dishwasher, and tomorrow was supposed to be the delivery date. However, I received an email stating that they changed the delivery date. No employee knows why. I called the manager, and even they don't have an explanation. The service is terrible. I hope someone can address this issue. That's why I decided to write a review. I do not recommend shopping at this store. Please think twice before making a purchase here.""

"To whom it may concern, I received a house warming gift of a lawnmower , self propelled yardmax 201cc. It stopped working after 2 weeks using it, it would die midway and could never finish the yard. I’m appalled and saddened how the Lowe’s in Laredo Texas handles customer satisfaction. I’m a veteran and my whole family chooses Lowe’s as our go to for things we need. I’m disappointed that the manager had no solution was not sympathetic whatsoever and pretty much said tough luck. It was a gift so I cannot go around and ask everyone for a receipt or if they have one. He lawn mower is practically brand new and sits in my garage, tires and all or not worn and filter clean no leaks it’s in pristine condition but does not work. I would hope there was some type of solution because I’m a customer and this is not right."

"Went there yesterday with the hope I could grab a couple of specialty screws before closing time. Besides finding them in a very good organized drawer, I was treated very friendly by a very polite cashier by the name of Max. Not only did he help make the transaction smoother and swifty but in addition to professional customer service he even went above and beyond by reaching me in the parking lot to give me the bolts I've purchased which I had just left in his countertop since I was a bit rushed by my timing and errand list. He did save me from another trip just to recover them. Thank you Max. Thanks you LOWE'S Laredo, Texas."