Pizza Hut

"Yes, both of my orders have been wrong in the past, but they have made it right swiftly on both occasions. My main concern is the call center, those people don’t get anything correct when placing your order by phone, not even the spelling of your name”Broken English” which in these cases caused my order to be made wrongly. I’ll give them 5 stars because they made it right both times without a hassle."

"Pizza Hut on 2234 in Missouri City Texas is a joke. They missed 2 items in my order and not only has no one reached out to me, they kept my money. I sent several emails to corporate, called the “contact us” line, only to get recordings and disconnection's. I had no idea Pizza Hut was so unfriendly and uncaring. To take my money like this, are you all hurting that bad for sales? I do donated but allow me to do so, just don't take from me. The amount is irrelevant not a big deal, the way Puzza Hut treated my me is.This company isn’t loyal, unfair and doesn’t seem to care about how they treat repeat customers. How does this company get away with this? I guess I’ll be the one to file a complaint."

"I ordered a large crust stuffed pizza with pepperoni and beef, and just half with mushrooms to be delivered. That is what I paid for, but not what I received. The delivery time was supposed to be no more than 35 minutes. A pizza arrived about 45-50 minutes later. It was the hand tossed crust, not the stuffed crust I paid for. The toppings were right on the pepperoni only. There was sausage instead of the beef, and light mushrooms over the whole pizza. This is unacceptable that I didn't get what I paid for, and I would like my money back! When I immediately tried calling this location several times, there was no answer. It just rang and rang. I believe you should hire enough employees that can answer the phone, and whom can read an order and get it made correctly! We had no choice but to eat it as is, and for what it was, it was fine, if it had been what I ordered. Please give me my back, or at least the correct pizza I paid for!"

"If I could give ZERO stars, I would. The girl that took my order was really friendly and took the time to tell me the different deals going on within the store, which I appreciated. Unfortunately, my card declined and I had to call back the store to give them my other card, no biggy. HOWEVER, when I called back the store, the manager was EXTREMELY rude towards me. I understand that I placed my order about 15 minutes before they closed, but you DON'T treat the customer rudely. I've worked for Pizza Hut before for almost three years, we believe in BLAST, and we always treated the customer with the utmost respect, no matter WHAT time it was after we opened, or minutes before we closed. Even the driver that delivered my order was friendly and I appreciated him being honest when I asked him questions about who took my payment information. I tried to look past the manager being RUDE towards me, but once I got inside and looked at my order, I was EXTREMELY disappointed. The bacon cheese stuffed crust was NOT how it should have been, extremely greasy and the bacon cheese cylinders were not proportioned the way they should have been. I specifically asked that my wings be DOUBLE FRIED and they obviously were not fried twice as I asked, and therefore were soggy and not crunchy they way they should have been; had they been DOUBLE FRIED. Even the cookie I ordered wasn't fully cooked and still tasted doughy. Again, I get it, I ordered roughly 15 minutes before closing time, but that still isn't an excuse as to why I was treated rudely by the manager taking my payment information, and why my order wasn't fulfilled the way I asked. I don't plan on ordering here EVER again after my experience tonight and recommend anyone considering ordering here NOT to at night.. prepare to be disappointed and treated rudely by the manager."