Starbucks,

300 West 1st Street, Arlington, TX 76019

"I’ve been to this location 4 times now- their service is exceptionally slow and not always correct. This last time I ordered a tomato and mozzarella sandwich- they checked, said they had it, and charged me. Then after waiting, came and said that they didn’t have the sandwich. I paid with my Starbucks card and they couldn’t refund me or give me cash. We settled on getting bagels instead. After 25 minutes of watching drinks being served, we finally received our bagels. Will not return."

"I don’t think my custom drink is that hard for them to make it correctly. The cashier need better training"

"Waited 15 minutes … fair since it was busy. I got my venti drink, then rushed to class. Didn’t realize my cup was under filled."

"I tried to make a starbucks run in between classes thinking I could make it in 10 minutes. It took 40 minutes for a shaken espresso. The employees/students do not care, they take their time and once I asked them for my drink for the third time they remembered about it and made it in less than a minute. Unbelievable."

"Probably the worst experience I’ve had at any coffee shop. The staff were incredibly disrespectful and unprofessional. I ordered a simple iced latte, and after twenty minutes of waiting, I asked politely the status of my drink. They assured me they’re working on it. Now fast forward to over 40 min of waiting, I asked again, and they said the same thing. I’ve grown impatient since I’ve now been waiting for over an hour for a simple drink, and asked for a refund. The staff made me feel like I was being ridiculous for complaining. I let the cashier know I’ve been waiting for far too long, and he laughed at me and told me “that’s enough”. The staff were very dismissive, very disorganized, and extremely disrespectful."