Starbucks 2611 West Park Row Drive, Arlington, TX 76013

"My teenagers went in for some drinks, their apple pay was down, they were rude to my girls, and when I came in to pay, they re-rang the order in wrong, handed us the drinks (which were both wrong), and there was absolutely no friendliness what so ever. I was the one who did the thanking and said, "have a nice day." Hospitality is gone with the wind these days. The whole store (Tom Thumb) smells like rotten potatoes."

"I am a Starbucks fan, but the service I recieved from this location was by a huge let down. I ordered my drinks around 7:15 this evening (7/29/2023) and the unprofessionalism service was the first bad experience I have had from Starbucks (and I am a frequent customer). The young woman who helped me had no customer service hospitality or professionally. Both of my drinks (caramel frap and a blended dragonfruit refresher) when completed, were separated. Liquid on the bottom half of the cup and blended ice on the top. I was very unhappy with this visit but i did not want to to ask the young lady to remake my drinks due to the fact that she had already let me know that she was trying to close down already. I will not be coming back to this location."

"Best employees ever. Not only did they compliment me but I forgot my coffee cake but they literally ran to give it back to me! Give them a raise!!"

"This location is a good one. The drive through line often takes a bit longer than some other locations but there staff is usually pretty cool and nice. They hire some real characters (characters in a good way). :-)"