1102 Bubble Tea & Bites 3610 South Cooper Street, Arlington, TX 76015

"The atmosphere is what I loved the most. It's a very Instagramable place. HOWEVER: I was disappointed by the drinks. I paid $7 (without tax + tip) for a drink that was so unbelievably single faceted. I got a brown sugar milk tea, but all I could taste was milk. I see based on other reviews that I'm not alone in thinking this is one of the worst places for boba here in Arlington. I also have a seaweed and algae allergy, so I did not know my drink came with agar-based jelly. It was not clarified on the menu nor did the cashier ask about topping preferences. This is not a dock against the cashier, but I do wish the menu would at least mention the inclusion of certain toppings in their drinks."

"Good evening, I just placed an order at your location at 3610 S Cooper St Unit 110B Arlington, TX 76015 directly at the store and have received an awful experience with my family at this location. I made a special request and was informed it couldn’t be done. I understood and requested a refund for that matter for my drink. I’ve allowed the staff to continue preparing the remaining two drinks in my order for my family. My 9 year old son didn’t like his drink. As a result I kindly requested a replacement and Max, store manager, informed me he is unable to because in his own words, “they didn’t mess up the order”. I told him “ok, this will be the first and last time I’ll give your store business”. I tossed my son’s drink in the trash and refused to purchase another drink due to the poor service received to make this right. I asked him for a receipt of my purchase and refund and I have not received a printed nor text receipt. Max attempted but stated that he was unable to provide a receipt and apologized. I told him “this is the worst experience I’ve ever had.” He passive aggressively said “well I’m sorry”immediately turned around and as he walked away said “have a nice day”. I was nothing but courteous at all times. Max never tried to make 100% satisfactory service to make the experience right. Max never provided me a receipt and a refund receipt as I rightfully should’ve had. I am requesting upper management to please look into this matter to make this right as this experience completely contradicts your customer service policy as posted on the counter. Please contact me as soon as possible to further correct this matter."

"Apr. 2023 We came here on a Saturday afternoon and ordered Rose Milk Tea, Plant Pot, and Strawberry Smoothie. The drinks were good. It was pretty quiet here. 2017 Had a date night with my wife on a Friday night. We ordered two teas and a creme brûlée. Mine was a mango boba milk tea and the other was a Rose jasmine milk tea. Everything tasted great and we enjoyed the atmosphere. It's a small place, so there isn't much seating. We will have to come back to try the other flavors and their "bites"."

"The staff was incredibly friendly and the place was really unique. They had seating that was on the ground with a table in the middle. The drinks were also very good. I really like the large variety of options they offer. I would go again."