Pizza Hut 5975 South Cooper Street, Arlington, TX 76017

"This is not what I expected. I'm very disappointed. I've been getting pizza from this Pizza Hut for a very long time. I've never received anything that looks like this. I've cooked pizza for 8 years and never done this to anyone. They just put everything in the middle."

"I truly see why this location has the low rating that it does. I've not ate Pizza Hut in awhile, and the only reason I did tonight was because my children wanted to try the new hot honey pizza. That said it was my son's birthday he wanted the big new Yorker it's his favorite, when I ordered this time as I've ordered many other times I didn't think nothing of it, the pizza gets here and it has no pepperoni so I call the location and you could tell the female who answered could care less, after explaining to her she says that the big new Yorker can be cheese only and that, that is what I ordered, I explained the situation and told her repeatedly that I didn't know that it came in cheese only or I would've double checked she said I'll ask but I'm pretty sure we can't make another one without you paying more. I was barely on hold 5 seconds before she said yea so we can't redo it unless you pay for another one, smh it's so sad that this world is so field with heartless greedy people. Either or lessoned learned we will no longer be ordering from a location that doesn't care about there customers."

"Did not receive our order. Still was charged after calling & being told we would receive our delivery soon. Never showed. Called back after about an hour & was pretty much told too bad!!! Took our money and no delivery. Last time I called the employee was completely rude & was talking about receiving a free pizza. I have never received a free pizza or requested one ever & have had an acct with them for years. Plus, we ordered the triple box. It is just my Fiance, me, and my baby. What would we even do with another triple box?"

"I called in an order I ordered 3 med pizzas, cheese sticks, traditional wings. But I got 3 dry pizzas, and bread no cheese and boneless wings. They had to remake my food and it was very dry. They also gave people the wrong orders and had to shut the store down for the day from any orders because they got so backed up . Waste of money . I want a refund. I have contacted corporate. I come here at least 4 to 5 times a month and the food has never been this bad!!!! I'm highly upset. I should have just stuck with papa John's. Very disappointed I wish there was a half a star option. I wont waste my money there anymore."