Starbucks,

1816 West Tyler Avenue, Harlingen, TX 78550

"Paid for ventis, because I was craving them. Bought one for me and my husband, told them “light ice” does that look like light ice to you? My coffee tasted like pure milk, and not like it was mixed at all. Don’t recommend this one, I’ve gotten drinks that are supposed to be not stirred, stirred and I was upset. Our barista was rude, they had such an attitude and didn’t even say thank you. Proceeded to give us an ugly look, no thank you taking my business elsewhere. Oh and by their policy, some drinks are required to have ice, so you get less drink than you’re paying for."

"You can try ordering a drink as a walk-in customer, but they're so busy with drive-through and app orders that you'll be waiting ten minutes to place the order and another ten minutes to get your drink. Patio has nice new furniture, but no one ever comes out to wipe tables and chairs, or pick up trash. It's mostly used by people who are not buying anything. There is WiFi signal, like at every Starbucks, but it's not connected to the Internet. Most of this could be improved with better management and staffing."

"Steve is awesome!!! They are quick to fill orders and the food/drinks are pretty accurate to what I ask. Side note: my drinks are always usually customized. Also, I was having some problem with my mobile app and they were awesome at going the extra mile to helping me out with that!! The staff there is very much so friendly and helpful . Great place to hang out and talk. The outside tables are great on those cool nights. The employees also go above and beyond to always ensuring that the areas, inside and out, are exceptionally clean. The bar area is always stocked up with all the add ins and the clearance cups and tumblers are always a great deal! Drive thru is always a fast motion as well. Never had to wait more that about 4-5 minutes even when the line is out the parking lot onto Tyler street. If you are still reading, you need to stop and head that way for a nice hot or cold cup of coffee or tea."