Papa Johns Pizza

"Didn't get what I ordered. I ordered almost $80 worth of food. I ordered extra black olives and barely got any on my pizza. I also ordered garlic knots and they came dry. Just baked bread with no garlic or butter on them at all. It's sad to day I will not be ordering from this location again. I'm so disappointed"

"Thursday afternoon. I order a pizza and wings. They stated it would be delivered 30 to 40 mins. Hour and half later no text saying it is on the way I tried to call the store and just kept getting put on hold until it rang Papa Johns head quarters or something. Guy stated it showed to be delivered. I assured him it has not been. He sent my call back to the store which I was put on hold yet again. We are now at the 2 hour mark. Mia finally picked up and told me it was sent through door dash and shows to be delivered. If I wanted to go through door dash I would have ordered through door dash. I ordered directly from the store and they choose to use door dash. Very frustrating! They said they could make my another order but it would be an hour more. I just asked for a refund. I asked how I can make sure I’m the future my orders are delivered by their drivers and not door dash. I stayed again if I wanted to use door dash I would have ordered through door dash. She didn’t have an answer for that."

"My pizza wasn't delivered due to an incompetent doordash driver who later showed up holding my pizzas sideways, Anna the manager on duty is fantastic and went the extra mile to make everything right for us, remake our pizza after the delivery got pushed back an extra hour and a half and even said she'd deliver it personally if needed to make sure it was here on time. I hope her bosses see this, huge asset to their team."

"I wish I could give Andrew 1000 stars. This is possibly the best Papa John's I've been to across 6 states. I ordered a pizza and got stuck at work, and Andrew went above and beyond as to calling me and verifying that I meant to order it and meant for carryout. I explained I had got stuck at work, and he so graciously waited for me to get off and made me a fresh pizza. I want to thank him and this establishment as to being top tier in customer service!!"

"I ordered a Doordash pickup at this Papa Johns Pizza outlet at North Lake. That's the reason I don't have anything to say about the ambience or atmosphere. It was around 10 pm when I ordered my pizza and per the app, it was ready within 6 minutes. I ordered the following: 1. Create your Own Pizza - 14" Thin with 3 types of cheese, bacon, meatball, onions, mushroom - $24.99 2. 1 Double Chocolate Chip Brownie - $8.48 3. 2 litre Pepsi - $3.99 Nothing much to say. It was all good and overall a good experience. If you ask whether I will return here or not - I will say yea I will but may will try out the other flavors."