Hills Automotive -Towing and Mobile Repair

"Our travel trailer wheel started making strange noises and we stopped at Southern Tire at Flying J on Horizon in El Paso, TX. Southern didn't have the parts to repair us and it was a Sunday and Holiday weekend and everything was closed. We contacted Hills and they sent Garrett & Chase right away. Unfortunately, the parts store was closed due to Presidents Day so we were stuck at the truck stop and extra day but Garrett got our parts and was back to us first thing on Tuesday morning and had us up and ready to go by 10! Garrett was wonderful to work with and very knowledable, and he and Charlie kept us informed of details along the way. I would highly recommend Hills if you are in need of help along the road."

"So far, good experience, front girl could be more friendly but they respect the initial quote and ask for approval before starting any other work."

"Theyve been great to me in the past, usually my go to for inspections on saturdays. Seems like their hours have changed, they werent open saturday after 12 tho this said they were. Its cool just heads up for anyone else"

"Shady shady. I worked here for a very short period of time. The gm is a drunk.( I was fired for my work ethic) the gm promised over and over he would have his wife come in and train me. Never happened as they were aways drunk or hung over on the saterdays they said they would come in and train me). We had a car come in and it was misdiagnosed. I was told it needed a transmission and to build a work order at a flat rate of 3,000. Well the part was ordered and come to find out all the car needed was a new CV axel. I was told to charge the customer 3,000 dollars anyway and just tell them we removed the transmission and put the new one in. The part they needed is like a 400 dollar part. I was not at work the day the car went back to the customer. Be warned you may bring your car in and told some expensive part is the problem charged for it when in reality it was a 40 dollar part and like an hour of work."

"Im very pleased by how the manager and owner run the business. I recently took my vehicle for a repair. I had a minor incident with the cost. But the manager, Mr. Reyes, immediately called me and fixed it. The mechanics did a good job with the repairs. I’ll definitely take my vehicles to Hills Auto, confident that they will do a good job and really care about their customers."