Chick-fil-A,

3210 West Loop 289 Access Road, Lubbock, TX 79407

"A chocolate milkshake for breakfast! Anyway, I also ordered a grilled chicken breakfast fillet on an English muffin and a small order of hasbrowns. The muffin was a bit over toasted, but it was just what I needed!!"

"I hardly ever come to this store the first time it was good got my order right and I was in and out. But last night I went and the male cashier took my order and it was right but I noticed about the price for everything was a bit high like I never spend over 35 dollars there. Well I get the the window and there handing me more food then I ordered and I was confused and I told them what my order was. And the cashier but another meal on my order I never asked for. I wasn’t gonna sit there and wait for ever for the manager to figure out how to give me a 1.49 refund and leave everyone waiting so I told them don’t worry about it and I don’t want the other coke. I go and park at another parking lot and look at my receipt and saw where I part for another meal that was over 10 dollars that I never asked for. When I went back. All the cashiers already went inside. So for anyone who goes threw the drive make sure they show you there tablets and what you order because he wouldn’t show me that tablet and didn’t even tell me about that other meal he put on my ticket"

"The cashier charge me for an extra item and didn’t put the right item on another meal. I didn’t noticed until I review the receipt and had to go back in a long line. I had to explain to him three times what the problem was and he still didn’t understand and went to ask the manager. The manager was very rude and said very loudly “it’s not our fault she change her mind.” I told her I didn’t change my mind, I never wanted this item I just want the correct items and my refund."

"This Chick-fil-A gets it right every time. After I was helped in the drive through line I waited for maybe 2 minutes and was asked by two other employees if I was already helped or needed anything. Fantastic and polite service! Food was 10/10."

"Our food was good, but what really stood out, was the young lady in the dining room. Her name was Diya! She was doing her absolute best to clean after all the customers and still managed to assist us with the most beautiful smile and great attitude! Great job! And thank you for taking care of us!"