Texas Roadhouse

"I took my crew for a dinner outing and Texas Roadhouse did not disappoint. It was Saturday night and they quoted a pretty long wait but wound up seating our party in about half the time they quoted. We ordered a few appetizers and the hostess that seated us provided a couple of baskets of rolls as well. We had a big party and our waiter was on top of everything. For dinner we had an assortment of steaks, prime rib, catfish, etc. We also had a young one with us and they brought it his food quickly, I wish more restaurants thought about this. I ordered the 14oz. Ribeye and it was one of the better steaks I've had at a restaurant in recent memory. Perfect medium rare, well seasoned, and a nice crust really hit the spot. The prime rib looked absolutely awesome and while I didn't have a bite the young man who ordered it said it was amazing. Price was really reasonable, I was pleasantly surprised when the check came. Would definitely recommend, and I will return again."

"Only reason for the 2 stars was that the food was good, the service however was completely lacking. Went here because I wanted a steak and I had eaten at Longhorn and Salt Grass steakhouses, the host was friendly and accommodating, asked me if I wanted a booth or to set up a flat top at the bar so I figured why not the bar. Once I sit down Aubrey, the blonde her bartender asked if I would like a drink, I requested an ice tea unsweetened. She gave me a menu and some silverware, and then brought my ice tea, there were obviously people she knew sit next to me because she spent most of her time chatting with them and with a couple guys at the other end of the bar about 10 minutes later she took my order, I ordered the grilled shrimp appetizer and the hand cut 11 ounce sirloin steak. Well about another 15 minutes went by after taking my order and another person who I think was an expediter brought out my steak, but no shrimp, she went and talked to Aubrey and shortly after that my shrimp showed up. Nobody ever check back with me during my meal, was never asked if I wanted anything else got my check and left. I have worked in the food and beverage industry for many years, I’ve been a server, a bartender and I have been a dining room manager, and it amazes me how places like this don’t train their people to treat all paying guest and customers, the same whether they’re drinking or not. The food was great, but the service is probably the worst I’ve seen in a long time. If you do go here, I suggest sitting at a booth or don’t waste your time and money. Longhorn steakhouse definitely has a lot better service and just as good food. Update 8-6-23 Received a personal call from the Manager Aaron and he apologized for them missing it on service, we talked and he was very professional and polite, I changed the rating to 4 stars for the simple fact that he took the time to reach out and discuss the matter, I have no ill will towards Aubrey and hopefully we can just put this behind us and go forward. Very respectable that the manager took the time to reach out to me, the food like I said was great and I’m hoping to eat here again on my next visit. They are not busy for no reason…."

"Too many employees airing out their differences or frustration in the restroom.. like 2 locked in a stall together or by the bar area. Food was great! Our service was awesome! Thank you to Nikki for providing excellent service and drinks."

"We were seated immediately, there was no waiting.,it took a while for our meal but everything was fresh and hot made to order was delicious and we recommend this place. Great job guys...."