Walmart Supercenter

"I ordered tires on their website. I called them to confirm and at first they said the tires were not there. Told them that I tracked them through Fedex website which stated the tires were delivered a day earlier. Once I told them this they went to check again and by some miracle the tires appeared. Went to pick them up so I could get them installed plus oil change and air filter replaced. They did the oil change then I received a message to go by automotive center. Went by and they stated that it was a standard message. No worries. I asked if they had replaced the air filter. The woman at the counter went to check and she came back and said they did. But almost immediately I received a message that they were barely installing the air filter. If I hadn't gone to check I'm sure it wouldn't have been replaced. Then it took about 2 hours to get my car back in the garage so they could start replacing my tires. They claimed that they couldn't remove the lug nuts and refused to install the tires. I lost out on the road side coverage because of this. I took them to an outside shop and they installed my tires in under 30 minutes. By the way. They lost a customer's keys and they had zero empathy for him. They claimed he never gave them the keys but when you arrive and ask for a service they have to put a tag on your keys and give you a receipt for pick up later. The manager claimed that they viewed video and that the man never turned in the keys. Zero empathy for the customer. Worst walmart ever."

"Terrible “customer service”. Went in to buy some ear buds before work. Walmart shows I could buy them online for $200 and pick up in store. I first went in to see if they would price match their own website. I was taken to customer service. A very rude elderly lady informed me, with the most despicable 7am attitude, they do not. I asked if I could buy it online and show them proof of purchase and get the product and you would have thought I asked her if I could steal the things. She called over another associate and asked her to explain it to me. The young lady was very polite and sympathetic and advised I could order it online and if it’s the one item they should be able to get it to me pretty quickly. So I did just that. As soon as I got out to my car I received a notification that the elderly rude woman had canceled my online order. Which confuses me. At no point was I rude or do anything close to yelling. It would seem this vengeful old woman just wanted someone to have as miserable a morning as she was having, and I was her victim."

"In-store shopping is stressful. Products are difficult to locate and the mapping app doesn't seem to work here. When you finally find the right aisle, the products are not in stock even though the app says otherwise. Curbside pickup is anxiety inducing. Reservations are more like ball-park estimations. I'm a regular Walmart shopper - it's my go-to store in any city or town I visit. I've even frequented locations where the parking lot was the default "alternate housing" situation. I would be less stressed or anxiety-ridden choosing those locations over this one. Ironically, my previous visit (sometime within the last two years) to the Automotive Center only, was delightful. Always optimistic, I am grateful that I do not have to use this location on a regular basis since I do not reside here, and also that the location on Loop 338 is marvelous!"

"BEWARE! If ordering anything from Walmart . Com. Especially their Black Friday deals. Items come from a third-party seller. Used, broken or items missing. They want you to return the items and give you a credit of $25 for your inconvenience. I ordered a Bissell carpet cleaner and the inside was full of water! So basically, you will be paying shipping and the full price of the item you want to order. Rip off. Check Your Orders!"

"I think the self check-out should be limited with 10 items or less because a lot of peeps will be taking forever with their basket full when a lot of people waiting in line only have 5 items in their hands to try to get out quickly. Don't be scared to set ground rules. it would probably help with theft as well if there's a item limit. I avoid Walmart if I can because of it."