The Home Depot
5181 East 42nd Street, Odessa, Texas, United States
About the The Home Depot
The Home Depot is a popular home improvement store located at 5181 East 42nd Street in Odessa, Texas. This large retail establishment offers a wide variety of products for all your home improvement needs, including furniture, hardware, and home goods. Whether you are looking to renovate your kitchen, update your outdoor space, or simply spruce up your living room, The Home Depot has everything you need to complete your project. With knowledgeable staff and a vast selection of high-quality products, The Home Depot is a one-stop shop for all your home improvement needs.
Photos of The Home Depot
5181 E 42nd St, Odessa, TX 79762, United States
Opening hours of The Home Depot
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
08:00 - 20:00
Reviews of The Home Depot
"I was just in the Odessa store and needed to pick up some deck screws. There was an employee stocking the very shelf that had the screws I needed. I reached past him and said "I'm sorry" to get a box and he stepped back, put his hands on his hips and glared at me without saying a word. I again said I'm sorry to bother you and added "is everything OK?". He still did not speak a word to me and gestured with both his hands toward the shelf as if to say "go ahead" still glaring at me because he was clearly annoyed. I told him "sorry, dude. I'm just trying to make a selection here and Ill get out of your way" at which point he turned around and walked off in an apparent huff. This whole interaction took maybe 30-45 seconds or so and he never once offered to help me find what I was looking for or make me feel in any way like my patronage was anything more than an annoyance to him. It was HANDS DOWN the most unprofessional encounter I have ever had with a Home Depot employee and it was 100% uncalled for. I was merely trying to pick a box of screws from the shelf. When I go into a store (of any kind) I don't expect to be treated like royalty, but I do expect to be treated with basic courtesy and not be made to feel like my presence is unwelcome. This employee did EXACTLY that and he did it without ever uttering a single word. Shame on you, Home Depot, for not training your employees to have even the minimal amount of customer service skills."
"Everything we rent from HomeDepot breaks down or doesn’t work and they still charge you for it. We rented a tractor this time, it worked for 30 minutes and we called them to tell them. Had us bring it back (an hour drive) to tell us we can rent another one but they’re still charging us for 4 hours of use! No thanks, will never rent another piece of equipment from here. Had rented a post digger (auger) and a backhoe from here also with similar problems. The post digger they gave us the wrong auger for so again 2 hr round trip to get the correct one and they charged us for that time!"
"Only giving 2 stars because the first guy we asked for help was very helpful and nice but my whole trip turned around when I was checking out. I was trying to use a card on my phone through affirm and the first lady at checkout just said nope we don’t do that and walked away. So I went to customer service and the lady there was just as rude and dismissive saying no mam after everything I asked, instead of trying to be helpful and give me some kind of solution. Customer service is really at a low for this store. Very frustrating and disappointing experience."
"1hour 30 mints to load 20 bags of cement !! How much more idk Women up front can’t find anyone to help her load Time 6:41"
"That is good to have someone helping you loading up your stuff from the shopping at the parking lot or at the loading parking area but those guys are not from Home Depot after they done helping you loading of course they expecting us to give them a tip, but it is not a good habit cuz we didn’t have cash in hand for that time so my husband need to rush me to dig for cash in the truck I found $2 but he keep pushing me to dig for more at least $5 to give to the guy. Finally, I found cash $5 in the truck to give to him. Feel appreciated for the help but at the same time feel that it is not a good practice whenever we don’t have cash in hand. Next time I go there so I need to have cash in hand for tipping to the guys there in the parking lot since our project is not done yet. I knew home deport have their own staffs whenever we ask to help on loading but Home deport themselves should have their own people ready to help to the customers for loading just to avoid the feeling like me when you don’t have cash ready"
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