Discount Tire

"Polite staff, workers need to communicate and follow up better, twice needed reminders to square away the spare tire and no phone call to let me know that the tires I was waiting on had arrived."

"I had issues with a new set of tires that caused steering wheel wobble between 60 and 75 mph. Discount Tire tried 3 times to rebalance them before having them replaced with an entirely new set. I haven’t had any issues since then. Aaron M was my salesperson. Him and the Discount Tire team were all very helpful throughout this process. Thanks!"

"We are from Waco Texas and they took care of our flat and valve problem got us back on the road quickly and with the best customer service ever Thank you so much."

"They got my wife's Toyota Rav-4 tires rotated in little as 18 minutes on 07/26/23. Their tire service department is excellent."

"Awful! Don't go to this Discount tire. I had my truck tires balanced and rotated and it was a horrible experience. First they deleted my reservation. I even received a reminder the day before but when I arrived, no reservation. Then when I picked it up my radio was turned to a different station and turned up. I left to drive a hour and a half back to work and it didn't feel like the tires were balanced so I checked the air pressure and all four tires had different air pressures in them. Varying by six pounds. I couldn't go back because I had to get back to work. I ajusted the air pressure hoping that was the problem. It wasn't. They put 16 weights on my rim and still didn't have it balanced. Then I was going to change my breaks and found out they kept my locking lug key. I called the manager (Chance) and he said he would personally take care of it if I could bring it back. I had a co-worker take it back and while they did give my coworker thee lug key instead of balancing the tires properly they put 37 weights on one tire and jacked up the air pressure again!! I told them I had already adjusted the air pressure and not to touch it. Also my coworker said that Chance did NOT take care of it. He had someone else do it. Horrible service!! People should be fired from this location. I have never had any problems like this at the Discount Tire locations back home. Regional Manager needs to clean house."