TruGreen Lawn Care 3308 Imperial Parkway, Lafayette, IN 47905

"They dilute their lawn applications so the weeds don’t die and It’s not fertilized well. I switched to Shades of Green (after asking the guy with the best lawn in my neighborhood what he used) and the difference is night and day."

"My service man (Theodore) walked the yard with me to ensure he serviced the right area, as we have construction happening in a portion of the yard. He was very polite and personable, and he did a great and timely job. We even talked about my family’s recent vacation."

"TruGreen specialists provided excellent lawn care from weeding and grass seeding, to pest control, mosquito defense, and protecting flowers, lawn, trees and shrubs. The specialists were always in time, courteous and professional, and did a thorough job. If I needed a second application of lawn care, they were quick to respond. Nicest people in the world! Excellent lawn care! Reasonable prices! I highly recommend TruGreen."

"Would be 0 stars if that was possible. I called to order lawn treatment. The salesman Tyler signed me up for early pay instead of pay as you go like I requested. The next morning they took $2,679 from my bank account. I called within 2 hours of the charge and was told it would take 5 to 7 days to get a refund. One one of several occasions calling customer service I was told it was not possible to speak to a supervisor. I was told they would notify the supervisor and they would be back to me in 1 to 2 business days. Next day the supervisor calls from an unknown number, which my phone makes silent, she leaves a voice with no return number and states it would be 7 to 10 days for a refund. This is a terrible organization from every aspect from sales to customer service! Do not use them."

"They never performed the tasks I paid for up front. My wife works from home and saw only one technician go into the backyard in all of the treatments we paid for. I called the office several times, but oddly the manager was never in. I left my name and number, and was assured that they would call back. It never happened. I came home one day and saw dirt plugs in my driveway and thought "excellent! They aerated the yard!" Nope. They only dropped a bunch of plugs in my driveway and left. I did not see one plug anywhere in the yard. Again I called and, strangely, no manager was around. I asked for a full refund and was told they do not do that. I asked for a technician to come out and perform the tasks I had paid for, and was told only a manager could make that arrangement, so I left my name and number. No calls back. I would love to the services I paid for!"