McDonald's,

3403 Quaker Avenue, Lubbock, TX 79413

"Stopped here at around 9:30. Got myself a smoothie that was good, and the family got some food. Food was pretty good but it took forever to get it. Nearly 10 minutes went by before any of our drinks or food were served to us. Other than that, nice restaurant. It was very clean!"

"Terrible terrible service, got my order wrong and asked me to drive back with the untouched food and the receipt at 2 AM in the morning when I was simply asking for the difference in refund between what I ordered and what I got. I was ready to send or email them the receipts. Cussed me out over the phone and hung up on three times and refused to talk. I will be filing a BBB complaint."

"I came in last night to get some food, and I planned on using my gift card to pay for most of the balance. I gave it to the cashier, along with my card, and I asked if she could finish off the gift card first and use my card for the rest. Unfortunately, I was charged the full amount on my card. I called this morning, and manager Ashley made my refund process flawless, as she was very polite and very quick with the transaction. I really appreciate how quickly she got me in and out."

"Came to the McDonald’s Wednesday at 12:45am. They had employees in the lobby eating. Lobby Locked/ Drive thru had Cones on one end and a cart pushed in front of the other drive thru. The Hours on the door say 24hrs. I walked into the order pickup door and the second door to building is locked, A big fella gobbling down a burger with a McDonald’s uniform then proceeds to Shout through the glass door “we are closed” over and over with a mouth full of food. He Kept cutting me off as I was talkin. I was trying to explain to him that I was just trying to pick up an order while working for Uber eats! Not to mention that job was my highest paying delivery all night! McDonald’s you let me down"

"I love this McDonald’s , the fries were hot & fresh, my sprite was amazing as always, but the mcchicken was old and had no mayo."