Schlotzsky's

"My girlfriend and I really love Schlotzsky's. Unfortunately, I can't currently recommend this location. Over the past 6 months at least half of our orders have been messed up. Usually it's related to them making a sandwich completely wrong or using an inadequate amount of ingredients. Every time it seems like the sandwiches are more "thrown together" than sandwiches I've gotten from other Schlotzsky's locations. One of my favorite sandwiches is the Turkey Original; unfortunately, I've never gotten a Turkey Original from this location with the correct amount of black olives (unless I went back and asked them to fix it - in which case they did so very politely). This time was obviously no exception (see attached photo). In addition, my girlfriend and I both ordered the pick two deal - and it's obvious that instead of using the jalapeno cheddar bread that they were supposed to use on her sandwich - they just used the other half of my sourdough bun. Normally when I have an issue with a restaurant I like to go to the restaurant first to give them a chance to make it right. I've already done so at least twice with this particular location. At this point I'm convinced that they either don't care to train their staff properly or are intentionally shorting their customers to save money. Either way it's unacceptable and not worth the money they are charging. Whether you're a long time Schlotzsky's fan, or a newcomer, I would certainly recommend going to a different location for your meal."

"I had the avacado, smoked turkey sandwich It was really good. The cashier was friendly, patient with the lady in front of me, and very helpful with her."

"I recently visited the restaurant on Bell St, Amarillo, TX, where I ordered two pizzas. Given the price, I expected a high-quality product. However, the pizzas were not made with sourdough bread, and when I opened the box, I found all the toppings at the bottom. It seemed as though the toppings were added after the pizza was cooked, which resulted in a disappointing experience. I called the restaurant and spoke with the manager, but she seemed indifferent to my concerns. When I asked for a solution, her response was rather dismissive, asking if I wanted her to remake the pizza or not. I suggested that the staff should be trained better in making pizzas to avoid such issues in the future. Unfortunately, this was my first experience at this particular location, and I do not plan on returning. Instead, I will continue to patronize the restaurant on Kentucky Street, as they consistently provide excellent pizzas. I hope the Bell Street location can learn from their counterparts and improve their pizza-making skills."

"The original sandwich is always a hit. I am not a fan of black olives so I leave them off. The potatoe soup is outstanding all most just like my mom used to make"

"12/19/21 12:40: We ordered ORIGINAL sandwiches. A teensy tad of meat and a TON of mustard was what we received. I guess mustard is taking the place of meat here. This is outrageous for the price and for your staff to not even make your signature sandwich correctly is ridiculous! Used to be a good sandwich for the price, not anymore for the teeny, slim slivers of meat."