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I.T.S. Refrigeration & Heating, Inc.
1701 East Grand Avenue, Clovis, New Mexico 88101
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About the I.T.S. Refrigeration & Heating, Inc.
I.T.S. Refrigeration & Heating, Inc. is a general contractor and store located at 1701 East Grand Avenue in Clovis, New Mexico, United States. Specializing in heating repair, installation, and commercial refrigeration services, we proudly serve the areas of Clovis, Hobbs, Roswell, NM, and surrounding areas. Our team of experts provides top-notch HVAC and refrigeration services for both residential and commercial properties. Whether you need a new AC system installed or a quick repair, we offer solutions to keep you comfortable year-round. With weekend air conditioner repair service available, we are your premier choice for all your heating and cooling needs. Experience the difference with I.T.S. Refrigeration & Heating, Inc. today.
Photos of I.T.S. Refrigeration & Heating, Inc.
1701 E Grand Ave, Clovis, NM 88101, United States
Opening hours of I.T.S. Refrigeration & Heating, Inc.
Monday:
08:00 - 00:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
00:00 - ?
Sunday:
Closed
Reviews of I.T.S. Refrigeration & Heating, Inc.
"Replaced air conditioning and heating system. Showed up when they said. Employees respectful and considerate of working in hot weather."
"The owner was kind enough to make an emergency stop on my commercial building, and on a busy Friday! He within minutes addressed the issues, fixed it, and even showed me maintenance tips. Absolutely impressed with the return call, the prompt action, and professionalism!"
"I hired Jeff and his team to install a ductless mini-split system in my converted garage in July of 2020. All went well. The system worked perfectly until May/June of 2022. It was a hot spell and I just assumed it couldn't keep up with the cooling for that few weeks. I finally called in July 2022 for service. The first person who came, said it's just the high temperatures overworking it. I called again in August. A different person came and said the compressor was out. He ordered me a new one. When he came to install it, he said there was a broken valve that would need to be ordered. I heard NOTHING after that. I called THEM a couple of times to check on things and was told it was back-ordered. I was told they would call the warehouse to check on it and call me back. Nobody ever did. I was totally ghosted after October. It is now February. I haven't heard a word from them. I have not had heat or A/C in that space since LAST MAY. Found someone else to fix it only to be told that it was installed incorrectly. Tied the electrical into the same disconnect box as the central house unit. I have to get that updated in order to have a final working unit. We teach in that space. Children occupy that area on a daily basis. I have a space heater going all day to make it bearable. Communication is VITAL in any small business. Your customers need to be informed. Very disappointed. If I could give zero stars, I would."
"Called for an estimate from ITS, never mentioned there would be a service charge. Received a bill 3 months later past due and called to ask why was I never told that there would be charge during the service call and the owner Jeff stated," You should know it's not free". REALLY??? well I received another visit before he came w/Rick's Comfort Solutions and there was no charge. Poor customer service!!!"
"Not bad, not great. I had a 3-4 year AC unit still under manufacturer warranty that I asked about and was told by the technician you guys “don’t deal with that.” I was charged $540 ($150 for 2 hours of labor and $350 for parts + tax). A great company would have helped obtain the part under warranty when asked. I understand not doing it after the repairs are completed but I specifically asked about it before any work was done. It also looks like I was charged an extra hour of labor because “it was too cold” when the technician came out initially. But you guys were responsive initially and got the job done so thank you."
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