Carriage Cleaners 3291 Madison Avenue, Indianapolis, IN 46227

"Outstanding service and Josh is so polite and kind this man is an asset to the company. Applause my dear team you are Amazing."

"My home had a fire and everything was smoke damaged. I had a 24-year-old bear that was taken and cleaned right away. It was returned the following day without any odor. I am so grateful for the kindness, professionalism and care my home and items in my home received. Josh was the worker assigned to my home and he did a fantastic job! After my experience with the bear, I felt so much better about watching the contents of my entire home be packed away. Update: Items returned were NOT AT ALL cared for the way the bear was. So many items smelled bad and despite an agreement to test a purse, items were tested but not the purse. I had to call and get an update because it had been so long since my items had been taken back. Ridiculous. Save yourself $17k and go to the laundry mat with Odoban and vinegar. Several discolored and ruined items and they returned them as clean vs itemizing them as not salvageable. Not happy at all but appreciate the bear being well cared for. Update: I saw where someone said they lost items. I had a sweater dress, matching knee high boots and a pair of Ariat leather cowboy boots in my stuff that were not ours. We are missing two pair of work boots belonging to my husband. We also had maternity pants and a teal pair of capris that were NOT ours. Things def get mixed up."

"Our house had a pipe burst on Christmas Day and Carriage Cleaners was able to be there the next day. They took way more soft sided items than I thought they would and they were so caring about our ruined items. They took the time to explain the process to me and even tried to save our dogs bed! They were hands down the best people for the job and I can not recommend them enough! I hope anyone who reads this who is on the edge of using this company it helps seal the deal because they have been awesome!"

"Items returned faded and not completely clean. My biggest frustration however is that several expensive items were lost. They refuse to investigate because they "store customers belongings separately," yet I received several items that weren't mine. They have some great staff, Josh, Caleb, and others. I was very unhappy with Mike who was aggressive, disrespectful of my belongings, condescending, and disregarded my requests to not take certain items. The icing on the cake was him having a BM in my home. How unprofessional! I'm completely disappointed that valuable items were lost. They did reimburse me costs, but you can't put a price on everything."

"The whole staff was very professional and sympathetic to our situation after our house fire. Mike stopped by, explained what would happen very well, answered all our questions and cleaned out the house. He delivered an emergency wash load a day or so later, so we had clothes. We needed some additional items and Mike delivered them after the items were cleaned. After everything was either cleaned or marked ruined, Dave sent the invoice and list of items to our insurance and emailed us copies of both. A short time later, my wife and I decided we wanted our belongings, since we had storage room in the rental house and wanted easy access. I emailed Dave and asked for him to setup delivery whenever it was convenient. Josh called and showed up a few hours later with our belonging. The clothes, curtains, tables cloths, bed linens, etc. looked great and some items even looked new. We received three boxes of ruined items and we disposed of them after taking pictures. Thank you Carriage Cleaners, you rock!"