Paul Young Plumbing
5171 Old State Road 37, Bloomington, Indiana 47408
About the Business
Paul Young Plumbing is a reputable plumbing institution located at 5171 Old State Road 37 in Bloomington, Indiana, United States. With years of experience in the industry, they provide top-notch plumbing services to residential and commercial clients. Their team of skilled technicians is dedicated to delivering high-quality workmanship and exceptional customer service. Whether you need routine maintenance, repairs, or installations, Paul Young Plumbing is the go-to choice for all your plumbing needs. Contact them today for reliable and efficient plumbing solutions.
Contacts
5171 Old State Rd 37 North, Bloomington, IN 47408, United States
Reviews
"I had been trying to locate and fix a gutter drain problem for months, when a friend recommended Paul Young Plumbing. I contacted their office and made an appointment for what turned out to be a cold November morning. That morning, right on time, Kyle and Sam came to my house. They were well equipped for the job and quickly got to work. Using a camera and locating device, they were quickly able to locate all of my drain lines and find the problem. It took some digging and some pipe replacement, but soon all was repaired and cleaned up. Not only was I pleased with their work, but I was impressed with how they did it. Not just with their skill and equipment, but with their communication and interaction. It was clear that they knew exactly what and how to do the job, but they were also extremely polite to me and to each other. Very professional guys. I highly recommend them! B. Clarke"
"I was very satisfied with work on two jobs: new kitchen faucet install, and replace cast iron stool pipe with plastic. They were good communicators, quotes were very reasonable, work tidy and efficient. I highly recommend them."
"They came highly recommended by a friend. But, two days in the same week they were supposed to show up for a job. Both days they didn't show during the window. Both days I had to call after the scheduled time to get an update. Both days I was told they were "on jobs that were running late" and was suggested to reschedule to another day. Woman in the office is very nice, and I'm sure they do good work if you can get them to show up. But, completely unprofessional not to show and not to even call."
"Young Plumbing recently replaced quite a bit of cast iron plumbing in my basement, as well as installed a new sink fixture in my bathroom, and installed a large double basin wash tub in my laundry area. The plumbers were on-time and professional. They finished the job in a timely manner and I felt the price was very fair. I would definitely recommend Young Plumbing."
"I called for help at the morning time and they agreed to send somebody at 3:00 and by 4:00 I called for status and the woman told me "sorry, they are running late on another job" and I said ok I can wait for them. I thought that was reasonable for a toilet that is leaking water all over the floor. She got very abrasive and said "That would be time and a half" and I said "you mean I have to pay that?" I was kind of surprised because it seems like they were late, didn't inform me, and then want to penalize me and make me pay for their lateness? What did I do? It was very unpleasant and unprofessional. I was treated really impolitely in my opinion. The woman said " I can't control how long a job before yours takes." That is true but you can control the communication. Then the woman said "all you can do is call Roto Rooter or take an appointment tomorrow morning. Really not 5 star standard of care of clients."
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