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Jackson's Well Drilling
5590 Turkey Track Road, Martinsville, Indiana 46151
About the Jackson's Well Drilling
Jackson's Well Drilling is a reputable general contractor located at 5590 Turkey Track Road in Martinsville, Indiana. With years of experience in the industry, we specialize in providing top-notch well drilling services for residential and commercial properties. Our team of skilled professionals is dedicated to delivering high-quality workmanship and exceptional customer service. Whether you need a new well installed or repairs and maintenance on an existing one, Jackson's Well Drilling is the trusted choice for all your well-related needs. Contact us today to learn more about our services and how we can help you with your well drilling project.
5590 Turkey Track Rd, Martinsville, IN 46151, United States
Reviews of Jackson's Well Drilling
"Called them over a period of six months to have someone come out and inspect our 50 year old outdated well to see if it needs replacing or can be retrofitted to a newer style pump. Good thing I still have water I've called multiple times getting the same response and being told don't worry we will get to you. Last two times I called no one answered and left voice-mail. Wish I didn't waste my time. Pretty funny considering they talked badly about other well companies when they couldn't even help me out even after I offered paying a service fee just to look and give me options."
"Our well pump went out on us unexpectedly which meant we didn’t have any water to our property. We have 3 kids, 4 dogs, and a bunch of farm animals so this was highly inconvenient. They came out and replaced it same day we called them. Fast amazing service for a reasonable price. They were the 3rd company we called and they had better customer service and the price was literally thousands cheaper than the others quoted us. We will be customers for life. UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! While the worker and labor done was fast and effecient, customer service turned out to be a DISRESPECTFUL NIGHTMARE. My husband explained that we would be attempting to get payment for the service through our insurance. Unfortunately, the insurance denied us. As a result we came up with a plan to pay the company they entire amount (almost 2 grand) in a few weeks with a specified payment each week. Customer service immediately unprofessionally went off on us telling us how they can't make payroll and saying how we lied to them (which we would never). Customer service went on to say how they will not accept payments what so ever and we need to pay them all of it NOW. We obviously didn't have that money just laying around (because who knew after 35 years our well pump would suddenly stop out of nowhere) so that was impossible and we was doing the best we could. We have received many of voicemails and one in particular after dropping off a payment saying that "WE BETTER HAVE THE REST BY NEXT WEEK". I know they are running a business but the yelling and the unprofessionalism was waaaaaayyyyyy toooo much! Unlike them, I still kept it respectful in my response to that comment when I usually pop off right back. I would advise the company to get someone else to be in charge of customer relations because that woman is not it. We thought we found our well people for future jobs we planned after getting good service but not anymore. They about themselves not the people."
"These guys are awesome. Came out late and got my water up and running quickly. A few years ago they installed a new pump and also did a great job. Highly recommend them."
"These guys are absolutely amazing. I had c&j come out and give me an estimate for replacement of my high voltage wire going out to my pump and the replacement of my pressure tank. They were half the cost and help me and walk me through a new subject of Wells that I was not sure of. They went above and beyond and I would recommend them to anyone. I will be having them replace my pump as soon as the weather permits. They showed up promptly when they said they would and had me up and running in the time frame they said. Great people."
"I've been having issues with my well for a while now, especially the last few weeks, they came out four times in the last two weeks because my pump would quit working and were always professional. First time they came out the pump lost its prime, they were in and out in under an hour, they did say that it was only a bandaid but said it wasn't too serious, other than we had a shallow well and really should have a deep well (couldn't agree more). Then it went out again the next day, they came back out, checked the pressure tank and realized it was also going bad. They checked and said it was still under warranty so they replaced that the next (had to wait for the new one to be delivered). Then the water went out again last night and they instantly new it was one of two things, which was likely caused by the pressure tank going bad. They checked it out and it was a bad switch on the pump, they changed it and it's working perfect. I might add that they didn't charge us a ton of fees for needing to come out four times, so they were now robbing us blind. They are a great company and very fair and honest."
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