H&R Block

"Tinika Lee is a tax expert who saved my tax refund at H&R Block on Ashland & 31st in Sweet Home Chicago."

"Made an appointment online to see Beverly sams and when I came in today 2/18/23 at 2:00 no one was at the front desk and when someone came out to have me sign in the tax preparer was rude and when she asked me who I was seeing today she scoffed and said that “Beverly sams doesn’t work here.” Then she says “maybe she will walk through the door” that was very unprofessional and just not customer service friendly. Wasted time coming in and not being seen."

"Ms. Gomez really worked with me and I was on the phone with someone else very important and she understood. U don’t find people who understand what you’re going through. She did and I appreciate her. Keep up the great work."

"I had been a customer for many years with small issues arising on some occasion . I continued to go because I had what I thought was a good relationship with my text preparer. unfortunately my 2018 taxes were messed up. she promised me she would handle it. still to summer of 2022 she continues to promise me she's handling it. but is now ignoring my phone calls. After speaking with others about my situation finding out they've had similar problems with this person I may have to look into other options for this situation. Many of my friends and family have gone here in the past and have now stopped."

"This was my first time at H&R Block and it was a great easy experience! Nanette was my Tax Analyst and she was super helpful and friendly in addressing all my questions all while helping me file my taxes :) *Highly recommend anyone who goes in to make an appointment and upload their tax documents days ahead to the H&R Block website to save yourself and your tax pro time. Very straight forward to use. I’ll definitely be coming back next year!"