H&R Block
4820 147th Street, Midlothian, IL 60445
About the Business
H&R Block is a well-established accounting and finance institution located at 4820 147th Street in Midlothian, Illinois, United States. With a team of experienced professionals, H&R Block offers a wide range of services including tax preparation, financial planning, and bookkeeping. Whether you are an individual looking to file your taxes or a business in need of financial guidance, H&R Block is dedicated to providing expert advice and personalized solutions to help you achieve your financial goals. Visit us today and let us help you navigate the complexities of the financial world.
Photos
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
12:00 PM - 4:00 PM
Reviews
"So happy I decided to go with h&r block. Took all the stress off me with getting my taxes done"
"We've been doing our taxes at H&R Block for many years and normally everything is fine. This year well let's just say I'd run far away from this place if I Were you. On January 10th my husband and I received an email from H&R Block stating that somebody was trying to use our information to create a new H&R Block account. My husband and I did our due diligence completed the instructions on the email and also called the number on the email. We both called separately. Each person we had talked to on the phone had stated that everything was okay and that they were going to go ahead and get that under investigation and that we had nothing to worry about. With H&R Block knowing that somebody was using our information they continued to let somebody use our information and file our taxes 8 Days later on January 18th. My husband and I have purchased the tax identity Shield. Having the tax identity Shield we were under the impression that we would get emails if anybody filed taxes using our information which we did not. Another Joy of having the tax identity Shield is that if fraudulent taxes are filed using an H&R Block system prior to the IRS accepting returns that H&R Block will prevent those taxes from reaching the IRS yet these fraudulent taxes were filed January 18th 2024 in which the IRS did not accept taxes until January 29th. H&R Block unfortunately has failed us. Their website also States if we do become victims of identity theft that we will be set up with a specially trained agent to help us through the process. At this point it has been days and we have been given little to no help. When I spoke to Deborah on the phone the other day I was highly upset at the fact that she had stated that I would have to pay out of pocket for a paper tax return especially considering the situation. I requested copies of my w-2s emailed to me and ended up with somebody else's w-2s which is not a good sign. I even reached out to the 1-800 number and lady and I had spoke to did nothing but apologize and said she would send my request up to escalations but nobody would give me the manager's information. Escalations reached out to me but still to know help nobody has tried to help me with fixing all of this mess I was not given a identity theft specialist like I was told I would be. The lady on the phone told me that I could get my paper taxes done for free to little to no cost because of the situation and that hopefully that would make it even and in this case that is not even close to even this is something that's going to affect me and my family for a very long time. It's now been 5 days and I have not heard back from anybody about how they're going to help me with this. At this point I do not believe I'm comfortable with him even doing my taxes. H&R Block failed to do everything that they said they would do. They literally failed to protect my information. They had a data breach last year which is where I'm going to assume these people got this information. I requested forms and documents from H&R Block and still have not received anything if I could give zero stars at this point I would."
"Miss deborah is awesome. She always takes the time to explain my taxes thoroughly. It helps to make sure that I understand everything and everything is correct great customer service."
"Great experience Maria Santos was very professional and very nice. She showed that she cared about doing her job."
"The lady Gwen that did my taxes the last 2 years is the reason I will NOT go back to this place! She never updated my new address so my personal info was mailed to my old address back in Feb to verify who I am. I spoke with her before she left the office and messaged through the app and when it got towards the end her season of doing taxes and she gave me the run around of were short staff blah blah and they will get to it when they can. Meanwhile she's done with tax season enjoyinng herself while I'm still trying to find out what's going on. It's such an inconvenience and I find it very unprofessional and disrespectful that she treats a client like this. On her mistake. I recommend to anyone that goes thru this place NOT I REPEAT NOT to file with her! Simple mistake that should have never happened and it should have been handled in a professional timely manner. Shes one of them that treats you good while she's doing your taxes but don't bother talking to her about anything thats wrong as she don't give damn. I wish her only the best only of luck to the amount that's she gave a damn about me and mine! I won't be getting my state taxes till probably December! Thank ALOT Gwen."
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