uBreakiFix by Asurion

"The young lady working, didn't it? Did an excellent job with my overall experience and made it very easy. She definitely deserves the raise!!!"

"This was a warranty repair for a failed screen protector on a Samsung Fold 4. The warranty required I bring the device to this store, and I followed the online process for scheduling the appointment. I took my device to the correct location at the proper time, which was about 45 minutes from my home, only to be told that the part was not in-stock and they'd have to order it. I was informed I would receive a call when the part arrived. Two weeks went by with no call, so I initiated contact with the store and was informed the part had indeed arrived and told to bring it in "anytime we're open." The very next day, I brought my device to the store for the second time only to be told a technician that could install the screen protector was not on site and to bring it back the following day. Before this third trip to the store, I called ahead and was assured the proper staff was there and to come on it. This time, the phone was repaired quickly and properly, the technician was delightful and professional, and I am satisfied the eventual outcome. The waste of my time and the fuel to drive 90 minutes, roundtrip, three times to get it fixed is unsatisfactory and it informs my opinion of the company and the likelihood I would recommend it to others or patronize it myself for non-warranty service."

"My only complaint is the last 2 times we have had a repair done we have to call and see if it is ready. We didn't receive a phone call, email, or text telling us it was done until after picking it up. Both times we called because we hadn't heard from anyone and both times it was done before I called."

"The most fast and efficient service that I have received in many years! Keep up the great work! I had a cracked screen protector on my flip phone and was back in service in less than 15 minutes!"

"This was by far the best service experience I have ever had. It took 2hrs and my phone was brand new again. The price to get my screen and back plus the camera lens replaced was affordable. I would recommend this place to anyone looking to repair their devices and save money."