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General Parts Group
7772 Moller Road, Indianapolis, Indiana, United States
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About the General Parts Group
General Parts Group, located at 7772 Moller Road in Indianapolis, Indiana, is your go-to institution for all your food service equipment needs. Specializing in reactive service, planned maintenance, and installation, we are trusted by commercial kitchens all over the United States. With a focus on food service equipment and commercial appliances, we offer O.E.M parts with same-day shipping available. Our team of over 200 highly trained technicians can handle repairs on commercial cooking equipment, refrigeration, ware washing, HVAC, and more. We are proud to be recognized by our partners for our outstanding service and dedication to excellence. Whether you need repairs, maintenance, or replacement parts, General Parts Group is your leader in commercial appliance repair.
Photos of General Parts Group
7772 Moller Rd, Indianapolis, IN 46268, United States
Opening hours of General Parts Group
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of General Parts Group
"Absolutely gouged by this company. Luckily we got a 2nd opinion and only had to pay $100 for a new filter when they claimed we needed to buy an entire circuit board for $2,700. Furthermore, the part we didn't need only cost $2,350 from rational and they were going to charge labor on top of it. I would NEVER recommend this company nor use them again."
"Knowledgeable and Professional"
"I feel as though I have been gouged by this company. I inquired about a commercial dish machine installation a week prior to needing the service. I was explained that a site survey for $295 should be done prior to the install to be sure all parts would be on hand on the day of the install. I agreed to this and gave my credit card information knowing this would be reflected in the final invoice. The site survey was done that afternoon, one week prior to install date. I was present at the survey where it was explained this would be a simple removal of the old machine and "straight forward" install. The day prior to the install I received a call from General Parts confirming the new dish machine was delivered. I was then asked if I received the quote for the install which was sent that morning, 6 days after the site survey. It was 100% higher than I thought it would be. I did not sign the quote and found another company to do the installation for less than half the price. I was charged $295 for a 20 minute "site survey" that I feel was a complete waste of my time and money."
"Fast friendly and had what I needed !"
"We have been assigning General Parts as the service agency on all our new commercial kitchens throughout Indiana. General Parts is prompt, courteous, professional, and knowledgeable. We are very pleased with the service we have received from General Parts, and will continue to assign them to all our new kitchen installations."
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