Indiana Primary Care Associates
701 East County Line Road, Greenwood, Indiana, United States
About the Indiana Primary Care Associates
Indiana Primary Care Associates is a leading healthcare institution located at 701 East County Line Road in Greenwood, Indiana. Our dedicated team of doctors and healthcare professionals are committed to providing high-quality primary care services to patients of all ages. With a focus on preventive care and comprehensive treatment options, our goal is to help our patients achieve and maintain optimal health. Whether you need a routine check-up, treatment for a chronic condition, or guidance on improving your overall well-being, Indiana Primary Care Associates is here to support you every step of the way. Visit us today and experience the difference that personalized, compassionate care can make in your life.
701 E County Line Rd #301, Greenwood, IN 46143, United States
Opening hours of Indiana Primary Care Associates
Monday:
13:00 - 17:00
Tuesday:
13:00 - 17:00
Wednesday:
13:00 - 17:00
Thursday:
13:00 - 17:00
Friday:
13:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Indiana Primary Care Associates
"Doctor was fine, but payment process is antiquated! It's 2023, not 1974. You should have an online payment portal. I am a one-person small business, and even I take online payments. Calling and giving my credit card number (including my 3 digit secret code) to a human with a pencil (with no ability to give me a confirmation number), then to have that person tell me they're going to pass this information on to someone else....are you serious? Nope. Sorry. If your office is that antiquated, makes me wonder about the medical care."
"Had an appointment at 330. Left work early got there at 3. Got called back into a room at 415ish and waited until 445 and still no Dr. Had to leave to get my kids from daycare without being seen. I waited almost 2 hours for nothing!! Highly disappointed."
"My experience started out good. When I needed to change pharmacies or make an appointment, I was connected to an answering machine. Over and over gain. Maybe at their convenience if you're lucky they'll call you back and when or if they do as I was greeted I was treated as though I bothered her by calling at all. When I told her what I needed she Made snide comments. Was very snarky and rude. My Dr. Kristi Kerrner rushed our last apt and specifically told me she didn't have time to listen to all that was ailing me but what my problem was in the moment.Her assistant Suzanne is obnoxious I won't be returning I'm going somewhere that I can be treated with dignity no t steerage. Shame on all that great their patience with such neglect. I wouldn't recommend going here if you need care."
"I love the doctor I have, but getting the nurses to call back is ridiculous. I was and am in severe pain and it took 6 days to get a call back. And that’s after I left 4 messages! Then I was told they were sending a referral to get a test done, 5 days later I called back because I never got a call to schedule the test . I was then told my information was never sent! 4 days later I finally get a call to schedule it only to be told I have to wait until the end of the month. This is ridiculous!!"
"I had an experience this morning - of course, you go to the doctor's office because you do not feel well. Piece of advice - if you go to Pod Y to check be sure to have your insurance card with you because if you do not the two ladies (one young and one older) will make you feel very uncomfortable and unwelcome. So when you don't feel well then treated like that, I said I would reschedule and as I walked away then choice words came out like "A%$hole" - wrong on my part, yes. The older one yells across the reception area "Not sure what your problem is, you are the one who doesn't have your insurance card!!" Real Classy, there were only like 5-10 other people in the Reception area. My response was just as classy with a "F*#$ You, Lady" Dr Andrew Dick is a phenomenal doctor, very attentive and very thorough. I would recommend him to everyone. Nurse Practitioner Ginelle (Sp?) is awesome. Most of his staff is very nice. Reception Clerks - if you hate your job, find another where you do not have to deal with people because no one needs to feel small if they do not have all the information you require. I have no apology for you. I apologize to anyone else who was sitting in the Reception Area during this incident as well to Dr. Andrew Dick. Thank you for your care but I will find another doctor."
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