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Southlake Animal Hospital PC
3570 East Lincoln Highway, Merrillville, Indiana, United States
About the Southlake Animal Hospital PC
Southlake Animal Hospital PC is a trusted veterinary care institution located in Merrillville, Indiana. Our dedicated team of professionals is committed to providing the highest quality medical care for your beloved pets. From routine check-ups to surgical procedures, we offer a wide range of services to keep your furry friends healthy and happy. With a convenient location on East Lincoln Highway, we strive to make it easy for pet owners in the area to access top-notch veterinary care. Trust Southlake Animal Hospital PC to provide compassionate and comprehensive care for your pets.
Photos of Southlake Animal Hospital PC
3570 E Lincoln Hwy, Merrillville, IN 46410, United States
Opening hours of Southlake Animal Hospital PC
Monday:
08:00 - 18:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 13:00
Thursday:
14:00 - 18:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Southlake Animal Hospital PC
"I brought my two senior dogs in on 09/07 to see Dr Carlson for check-ups and to get established with a holistic vet in the area. Dr Carlson was thorough throughout the exams at which time we discussed any concerns with each dog's health. My one dog was due for new blood work so they drew blood and doctor said I'd be notified of the results. Dr recommended a couple of supplements and an eye wash which I purchased and I paid the $755 bill and left feeling confident with our new vet. Later that same day I received three emails from them (Southlake) one summary of appt for each dog and the third email was an invoice of the charges. About a week or so passed and I had not heard anything about my Bella's blood work. So I thought no news was good news. Then on 09/28 I received a text from Tara at Southlake Animal Hospital stating they've had Bella's liver supplements sitting there since 09/07 and they were going to restock them if I didn't pick them up. I was like what are you talking about!? You're just notifying me now about liver support supplements that doctor prescribed three weeks ago!!! I quickly drove to the office before they closed. Tara tells me she was looking at the bags of medication waiting to be picked up by owners and saw the bag for my Bella who I now know has liver failure and her prescribed medications were left sitting on a shelf for 3 weeks! Medication that hopefully helps save her life! Tara and some other woman stated they sent me an email about Bella's failing liver and the supplements for her back on 09/07. I NEVER RECEIVED THAT EMAIL. I asked them if they really think I'm going to spend $805 ($50 just to make appt) and not follow up with Dr's recommended care to help my beloved dog who is seriously ill! Doctor's staff left what could be life-saving medication sitting on a shelf there for 3 weeks before one of them texted me about it. In 3 weeks it never entered anyone's mind that maybe I didn't get the email or the fact that they should take a darn moment and phone or text me about my dog's blood work and doctor's prescribed medicine that's been sitting there for 3 weeks! Somebody really dropped the ball here and to say the least I AM NOT HAPPY."
"I've been seeing Dr. Carlson for almost 15 years now and have nothing but praise for her and her incredible staff. The absolute best care every time."
"First time at this vet with my German shepherd puppy and I couldn't be happier! Everyone,from the moment we walked in, was extremely friendly. The vet was very informational, answered all my questions and I really felt heard! Definitely would recommend this vet. The holistic options are a HUGE plus."
"I can’t say enough great things about Southlake Animal hospital! The staff is so friendly and the doctors take the time to listen to you. After years of battling allergy issues with my dog, we switched to Southlake and within weeks he was SO much better. Not only have we been able to get his allergy issues under control, but now his quality of life is so much better. My 10 year old is acting like a puppy again! Thank you to the staff at Southlake for all you do!"
"I normally don't write reviews, but I am thoroughly impressed with Dr. Carlson and her staff. All were very kind and professional. Dr. Carlson is the first vet I've found in this area who actually understands pet nutrition, feeds her own pets a species-appropriate diet, and was able to help me navigate the nutritional needs of my cat. I look forward to learning how eastern medicine can provide solutions to problems where conventional medicine has failed my cat. I wish I would have found this holistic vet much sooner, they are the best kept secret in NWI!"
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