Charles Schwab

"Love my advisors at Schwab. My investments have grown more than the market. I can tell my advisor puts a lot of thought into my portfolio. I would highly recommend this Schwab office!"

"Husam Boraby is the worst advisor. He puts you on hold for hours on end while he talks to, texts his wife (1of 4 in 8 years) .When he works from home he’s never working. He uses the older clients but try him with new ones and he will fail. We will never use Charles Schwab and half the time if you check his phone and email, he’s not even working. This would not fly in New Yok or DC, or any firms that want to acquire new clients. That’s why clients are leaving like flies. He’s a one star and if I could give him zero I would. Monitor his lunch, bathroom breaks, and number of texts he sends per day personally from his phone . MWhat has he ever monetarily.I.e how many clients in almost ten years has he brought to the Firm? I also know things about what his bosses have done in their private life. I’m an attorney now and see how unethical he is. And, he’s never professed …sorry…costs the firm millions a year"

"They deserve "no stars". They are pre-screening clients without mentioning the "dollar amount bar" before they will take your money into an account. Amazingly bad and I had to ask if they wanted my Business and I have two larger sized IRAs to invest. Try another branch because this one is too close to the Northside or just go somewhere else."

"After a rather disappointing experience at Fidelity, I went across the street to Charles Schwab and had a wonderful experience with Andrew. He greeted me right away, offered me something to drink and he spent ample time explaining the website, my account and investing options. If this is how the relationship starts, I'm excited to see how they handle my investments."

"My wife and I've done business with both Schwab & Vanguard for many years. But several years ago we consolidated most of our investments with Vanguard. We did this and don't regret it because of all the problems we've had at Schwab. At times we haven't been able to get them resolved by calling customer service. So we’ve talked to one of the financial advisers at one of the local Schwab offices. Most times we’ve been disappointed/frustrated with their lack of service/caring. This just happen with a problem we’ve been trying to get fixed for about 8 weeks."