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Genworth Financial
150 North 1100 East, Zionsville, Indiana, United States
About the Genworth Financial
Genworth Financial is a finance institution located at 150 North 1100 East in Zionsville, Indiana, United States. They specialize in providing insurance and financial services to individuals and businesses. With a focus on helping clients achieve financial security and peace of mind, Genworth Financial offers a range of products and solutions tailored to meet the unique needs of their customers. Their team of experienced professionals is dedicated to delivering exceptional service and guidance to help clients navigate the complexities of the financial world.
150 N 1100 E, Zionsville, IN 46077, United States
Reviews of Genworth Financial
"My parents (91 and 93) have been paying for long-term care insurance since 1985. They have a wonderful plan that pays out indefinitely as needed. In April of 2023, I began a claim as they both had to move into assisted living. I had to send claim information and claim support three times. They finally acknowledged they had received it in July because I sent the information the third time requiring they sign for it. Then they said it would take 45 days to process. I tried to set up online accounts for them, but the site is now closed until October. We have met our 100 days of self-pay and have had to self-pay for two months beyond that because they haven’t settled the claim. Their doctors and assisted living manager are both willing and available to verify their need for assisted living. I am afraid that I am going to have to take two days off of work, make an appointment for one of their offices, take my file box of documents, and fly for an in -person meeting. I am becoming extremely unhappy with this."
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