Moses Eyecare Center

"They lied about the appointment. I came three times and they said they could not help me. I called yesterday on the phone and they told me to come. When i did they again send they could not help."

"My name is Lynne Latanski. I wanted to say how friendly, professional and caring ALL of the employees and doctors are at the Winfield location. I would especially like to give kudos to Olivia, who went beyond helping me, advising me and just proving to be a caring person on all levels. Moses is extremely lucky to have such an awesome employee in Olivia. I just cannot say enough good things about her. Thank you Olivia!"

"Never again. Had issues with getting my glasses from them. Took over 2 months. Decided to give them a second chance and ordered sunglasses for my son and I, as I was the only one who had an issue with receiving their glasses out of 4 of us. Well experience number 2 horrible! Starting on my end my insurance only showed me covered which was my HR departments error. After getting that fixed I was asked to call them to re-bill. I called on a Monday to only be told they would call me back. They called me back on Thursday of that week to say they had good and bad news. Bad news is they can't re-bill the insurance I will need to do the claim. Good news is that my son's sunglasses are ready and should be in that day's shipment or Friday's at the latest. I go the following Monday to pick them up. Arrive at 4:06 check in have a seat. 4:40 my turn only to be told that our sunglasses are not in. I said excuse me I was told they were in. Lady says "I am the one who spoke to you and I never said they were in, but I will double check." I said you are right you didn't say they were in you said they should be in one of the 2 shipments. She goes to double check comes back and says she called the Lab and they haven't even started to cut the glasses yet. Which is true????? The good news from above or today's they haven't even started to be cut? I will never use this company again!!!!"

"I very strongly recommend Moses Eye Care to anyone in the area! They are the best team of eye doctors ever! They always go above and beyond to help their patients. Their staff is also amazing. They are always friendly and do everything they can to help you. A special shout out to Dr. Rob for diagnosing me with an underlying disease I have, when no other doctors did. He is so caring with his patients. He truly goes the extra mile. Also, a huge thank you to Dr. Jen and Dr. Justin, who between the two of them, made a very painful eye problem so much easier to deal with! If you want the best eye doctors around, give them a call! Simply the best!"

"Never going there again. The only worker that was helpful, knowledgeable, and professional during my appointment was the eye doctor. Told my glasses would be in around 1-2 weeks. Last year they never called so I called to check in after 1.5 weeks. Girl was very rude and told me I had to wait the full 2 weeks. Glasses still weren’t in because a problem at the lab but my husband’s were in and his appointment was the same day as mine. Continued to call and was told they would check and call me back. Twice. Never happened. Going on three weeks now with zero phone calls, updates, or glasses."