Franciscan Physician Network Neurology
759 45th Street, Munster, Indiana, United States
About the Franciscan Physician Network Neurology
The Franciscan Physician Network Neurology is a leading healthcare institution located at 759 45th Street in Munster, Indiana, United States. Specializing in neurology, the expert team of physicians at this facility provide comprehensive care and treatment for a wide range of neurological conditions. Patients can expect compassionate and personalized care, utilizing the latest advancements in medical technology to ensure the best possible outcomes. With a focus on patient-centered care, the Franciscan Physician Network Neurology is dedicated to improving the lives of those suffering from neurological disorders.
Reviews of Franciscan Physician Network Neurology
"I visited this location today and everyone was extremely nice. I did not wait long at all. I saw the NP and she was very attentive and thorough. She also explained my results to me so that I could understand. Overall, I am happy with this office."
"My father had an appointment with this practice and the doctor was very sweet, however the professionalism and competence of the front desk staff is very disappointing. The VA sends over the referral and his insurance information on his behalf for him to even be scheduled. He had to wait 3 months on their schedule to even be seen. Upon us arriving the front desk asked if he was self pay. I was floored that he had been on their schedule with all information sent and they were clueless. Because of the confusion I was going to reschedule so they could figure it out on their end with the VA and they said to stay and have him be seen. I was very saddened by the attitude of the administrator and her actions when I explained they should have all the information. I gave them all the appropriate information to bill accordingly and a month and a half later my poor Dad is getting a bill from their office for the full amount when his VA insurance pays everything at 100%. This was all lack of professionalism, empathy and quite frankly competence. Thank God my father has me as an advocate for him, I truly feel sorry for those that have to try to manage on their own dealing with individuals put in positions that don’t know their job. Franciscan has decent doctors, however the receptionist/ front desk persons in many of these practices are absolutely clueless. I highly recommend proper training and hiring individuals with more experience in the field. I for the fourth time (different Franciscan specialists)have had to do the legwork for these individuals. It’s very sad."
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