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Bronzeville Animal Clinic
203 East 31st Street, Chicago, Illinois, United States
About the Bronzeville Animal Clinic
Bronzeville Animal Clinic is a top-rated veterinary care facility located at 203 East 31st Street in Chicago, Illinois. Our team of experienced and compassionate veterinarians is dedicated to providing the highest quality care for your beloved pets. From routine check-ups to surgical procedures, we offer a wide range of services to keep your furry friends happy and healthy. At Bronzeville Animal Clinic, we treat your pets like family. Schedule an appointment today and see why we are the go-to clinic for pet owners in the Chicago area.
Photos of Bronzeville Animal Clinic
203 E 31st St, Chicago, IL 60616, United States
Opening hours of Bronzeville Animal Clinic
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
12:00 - 17:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Bronzeville Animal Clinic
"I called 3 times to confirm that the price of cutting my dog's nails was going to be $20.00. I arrived at my appointment on time. It took them 30 min to scan my dog's records in. Then they ushered my dog and i into a "bird" room because, according to the vet, she only has one dog room, which was being used. I reminded her that I had been waiting for an hour and had other things to do with my day. She "excused" away my wait time stating that the times "vary." (I bet if I was 15 min late to my appt they would have canceled it)! Then I was told that I would have to pay $75.00 for an initial full eval because my dog was new to the clinic. (Isn't that what medical records are for)? Then the receptionist said that it would be an extra $20 to have my dog's nails clipped. The vet immediately said, "well, no. The 1st nail clipping is free. He (pointing to the receptionist) is just a receptionist. I'm the owner of this establishment." You do not have to be that rude to your staff who are there to assist you. You can barely run the clinic as is; try running it without the little help you currently have. I only gave 2 stars because of the receptionist, Eli who was professional and as helpful as he could be. He gave my dog water. The other front desk woman couldn't care less if she was being helpful or not. I try to promote Black owned businesses in the community but my dog and I had to walkout after hearing the vet speak to her staff so rudely and having wasting an hour of my life without so much as an apology for the inconvenience. I went to PetSmart in the South Loop and received awesome, prompt, and professional service...nail clippings and buffing for $19.99, ask for Eva. And it only took Eva 10 min to enter my dog's shot records and that's with the computer having some freezing issues. Back on the hunt for a professional vet, whenever I may need one. But here's a tip: You can get your dog's and cat's annual shots at some Petco's (not PetSmart) in/around the city for a fraction of the price the vet's charge. You just have to find the event on their website and go BEFORE your pet's shots are due. Literally all required shots for less than $100. Did I say I won't be coming back to this vet?"
"I’m very disappointed in this vet. I called this clinic because my senior dog was very Ill. I knew it was time to have her euthanized. I made an appointment for euthanasia assessment and went into the clinic heartbroken but understanding that my Dog was old and not doing well. This vet came in and wanted to run all sorts of testing saying it may just be a virus and said “she might have might have a year of life left in her”. I started thinking she’s a vet maybe she’s right , she ran tests , gave my dog fluids, charged me $403.00 and sent me on my way. My dog could barely walk and I knew as soon as I walked out the door that she’d taken advantage of my emotional state. I felt horrible,, my dog had a miserable weekend and ended up being euthanized at a different animal hospital the following Tuesday. People please don’t allow this person to take advantage of your emotional state. In a money grab she allowed my dog to suffer over the weekend and told me”at least you had more time with her”. Those were her exact words .For those with a complaint against this clinic please contact the BBB and file a formal complaint at Illinois Department of Financial and Professional Regulation."
"I been coming here for years and never had a bad experience like i did this morning. First of all they didn't open on time. Secondly the receptionist had an attitude like he didn't want to be there. Next i made a appointment a month ago to have my cat spayed, i was given a total of 300.00. I get there this morning things were so unorganized. They adding a extra 436.00 dollars for shot they she already had. The print out the veterinarian gave me for the spayed said 250.00 but she kept saying say its 350.00 to 450.00. She really couldn't explain why i had a total for 730.00 The receptionist kept telling me something different from what the veterinarian said, and when i asked why they keep saying different things. The veterinarian explained that the receptionist don't know cause she is only a receptionist. But it was ok for the receptionist to explain everything until i had concerns about the prices. The veterinarian say the reason the price was told wrong to me when i made the appointment is she was out sick and the person who made the appointment didn't understand and gave me wrong information. Very frustrating, so i took my cat and went somewhere else. I can't believe that i been coming here for six years and the service was horrible. If you can't the serve the community correctly then please take your business somewhere else."
"Thank you Dr Gill and Staff for your Genuine Care for/of pets and their parents! I'm eternally grateful for veterinarian practice!!!!! I'm the transport person for Carol Briggs and Rabbits."
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