CVS 10001 East Washington Street, Indianapolis, IN 46229

"Absolutely the worst pharmacy! Read the reviews.... Called in a refill and Doctor sent in one. Both were verified ready. But, get to the store (and the drive-thru is closed!!) and go in, nothing is ready after 4 days! This place has been heading down hill for years, this was the final issue I'm dealing with here."

"I have never had a problem with this store. Been going to them for years. It's not the people's fault that they are understaffed and certain meds are not available. Talk to the drug companies. Cussing people out isn't going to help anything."

"Be prepared to wait on the phone 30+ minutes for anyone to answer. If you go in, do not use the drive through. At LEAST a 30 minute wait if there is 2 people in front of you. In store isn’t much better. Was told that their phone refill system doesn’t work and if you put in a request for refill By the automated phone system you have to actually call and confirm it and talk to a person because “they’re over 3 weeks behind” waited 20 min in store for a script I had requested a week prior because they hadn’t even started to refill it. That’s when I was told you had to talk to a person instead of just using their company auto refill phone tree. Honestly I know these people are underpaid but for Christ’s sake. I’m on a medication that literally cannot be missed by even a couple hours! This is the worst pharmacy but unfortunately I can’t go anywhere else due to my insurance."

"I have been going there for 6 yrs. People don't realize that sometimes things are out of the staffs control. Insurance, prescription not sent in on time. Not to mention Government guidelines on certain meds, when and how many a person can get. So if you get treated unfair as you say. Maybe take a look in the mirror. You reap what you sow."

"Pharmacy staff is rude and disrespectful. Especially Kia, the pharmacy tech. She is so hateful and will laugh and antagonize you. She should not be in customer service IMO. In addition, they never have my prescriptions in stock. Even though I have been getting the SAME prescriptions every single month for years. My insurance is through CVS so I don’t have a pharmacy choice and the one down the street has drive by shootings so I don’t go there. It seems like all CVS pharmacies are like this any more anyway. They don’t care. Staff is overwhelmed and over worked and take out their frustrations on their patients/customers."