Elite Drain & Septic Service, LLC

"Great company to work with. Professional and super friendly. Would not hesitate to use them in the future and to recommend to others. Friendly staff!"

"This is the BEST plumbing company around! These guys rearranged their schedule to get my water back on after a pipe freeze a day earlier than expected, went above and beyond any expectation I had, they were professional and cleaned up after they were done. A special shout out to Bethany and Dixie the office manager and dispatcher who came to my rescue on their own time to help me out with an issue that they did not have to do! They said they didn't want me to do without water. I have never had a company go the extra mile for me like they did. PLEASE do yourself a favor and call them!"

"I highly recommend Elite for your plumbing needs. Our house is on septic and we’ve had a few problems over the years, all of which they’ve fixed in a timely and professional manner. Anthony and Skylar came out to fix my kitchen sink today and not only did they do it quickly, but respectfully. They kept my house clean and thoroughly explained to me the problem and how to keep it from happening again. We’ll continue to work with Elite!"

"I found Elite Drain & Septic based on an interview with Trussville Tribune when we needed a cleaning or so we thought. Turns out we needed a cleaning but also had a line issue that the guys identified immediately and quickly repaired to avoid any type of backup into our home. The guys worked quickly, arrived timely and cleaned up so well, you can’t even tell the digging that had to be completed. Gary, Anthony and Bethany were all extremely helpful and professional from the initial call for scheduling and completing the work. Lastly and equally important the prices were extremely reasonable. Thank you, Elite!"

"We have had Elite out to our house three times this year. - The first time was in April for a drain clean out, the two guys that were here left a pretty big mess in our basement. I wasn’t super happy about that experience, but they were able to at least fix the issue at the time. - The second time was at the beginning of August for another drain clean out, which at the time thought we needed a septic tank clean out (even though we just moved in two years ago), but went ahead and tried to unclog the drain. The guy who came out was pretty young. I believe his name was Skyler (I am the worst with names), we called on a Saturday morning and by Saturday afternoon he was out. He left no mess, in and out in about an hour, maybe less. - A week later we started having the same issues again, we called on Friday (August 25) and Elite came out this morning (Monday, August 28) for a septic clean out. They were here for about an hour, we watched them since the last time it was “cleaned out” (by a different company) we nor the sellers of the house were here. They made sure the water was going back into the tank prior to covering it back up and leaving. Overall each time they responded quickly. They explained what they were seeing and gave us tips to keep everything running in good shape. Hopefully we don’t have to call again any time soon, but will definitely keep using them in the future."