County Line Pet Hospital

"Today was a really hard day, my cat had to be put down. I want to thank the vet for being so kind and comforting through this. He was very assuring and sympathetic."

"My dog has been a patient here her whole life so we have been going here for years. Today’s appointment was awful. I walked in and not one person out of the four behind the desk even lifted their head up to look at me. All I heard as “ who do you have”. We were walked straight into an empty room after the girl checked each room to see which was empty. After being placed in a room, we sat there for literally an hour. Not one person came in or checked on us. I would have walked out but I have a larger dog and heard 2 other larger dogs in the waiting area. We were finally seen an hour after appointment time and we didn’t even need to see a vet for the visit. All this after trying to even make the appointment for weeks due to their phone issues. We have requested our pets records with not one person even trying to resolve any thing. My feeling is they don’t care and I would not want to put my pets health in their hands. Extremely unprofessional. Taking our pet elsewhere."

"County Line Pet Hospital offered my husband and I a wonderful experience. We identified a dog that we were interested in adopting, completed the application and were immediately contacted to set up a visit. Once there, all questions were answered honestly and in a very positive way. Once we decided to adopt our new family member, the staff provided a very positive and supportive experience. A follow up call was received a week later. We were very pleased with the process and LOVE our Potato!!"

"The staff was very friendly. I really liked the vet, and the service. I definitely will be bringing my dog back here"

"I started bringing my dogs to this clinic around 2 years ago. Given that I have two large dogs, I spend a good amount of money on veterinary care for my dogs each time we visit. Initially, my children and I attended appointments and the front desk staff were responsive and the vet was great - she actually answered all of my youngest child's questions about our dogs health and wellbeing. She was upbeat, professional, and really educated me about my dogs health and preventive care. The past few appointments, however, the service has significantly declined. This past visit was the last straw and I will no longer be using this clinic for my pet needs. The vet was very judgmental in her comments to me. The way she spoke to me was condescending, insulting, and low key passive aggressive. The front staff was unresponsive and completely unprofessional. The young lady did not acknowledge me upon entering with my pet. When the appointment was finally over, I approached the desk. She ignored me. Since she was on a phone call, I waited for a hint on what to do. Nothing. So I took my first dog to the car and then returned for the second. The front desk staff was helping another client when I was leaving again and so I waited, patiently, to pay for the service. After, I was handed a receipt."