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MidWest America Federal Credit Union - Medical Park/Headquarters
1104 Medical Park Drive, Fort Wayne, Indiana, United States
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About the MidWest America Federal Credit Union - Medical Park/Headquarters
MidWest America Federal Credit Union - Medical Park/Headquarters is a finance institution located at 1104 Medical Park Drive in Fort Wayne, Indiana, United States. We are dedicated to changing the way you learn personal finance, offering 800 lessons through our partnership with Zogo, a gamified mobile app. As one of the 2024 Best Places to Work in Indiana, we prioritize employee satisfaction and engagement. Explore our range of credit card offers tailored to your lifestyle and financial needs, and take advantage of our special program to refinance your home at a low fixed rate. Membership at MWAFCU comes with rewards, including savings on tax prep services and the chance to win $10,000 through Love My Credit Union® Rewards. Let us help you achieve your financial goals with lower rates, higher yields, and exceptional service as a not-for-profit financial cooperative.
Photos of MidWest America Federal Credit Union - Medical Park/Headquarters
1104 Medical Park Dr, Fort Wayne, IN 46825, United States
Opening hours of MidWest America Federal Credit Union - Medical Park/Headquarters
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of MidWest America Federal Credit Union - Medical Park/Headquarters
"Returning customer. Worked with Bronson on a few things. He was great to work with. Everything was done via text and email to accommodate my work schedule. Happy customer and will be back for future needs."
"We always apply for our car loans at MidWest America. They have great customer service from beginning to the end. A shout-out to Samantha Blume for making us feel like we where number one and we appreciate her perfectionism in taking care of our loan needs. She has a great future."
"Depositing money from one bank to this one is a huge chore, it let's you link accounts but you still need a routing number and account number to do the transfer. So what's the point of linking them if you can't easily transfer money? Most of the employees seems nice but this credit union as a whole is trash."
"Without personal details I will just say that my conversation with Jim Melvin was the worst interaction I have ever had with someone representing a federal institution. He took ALL of my money out of my account and froze my account and when I asked him if he feels good about it his response was YES Along with many unprofessional comments. He told me next time don’t get a loan through your banking institution. How can I take care of my family if he took ALL of my money and told me any money that goes into the account will be taken too DO NOT BANK OR GET A LOAN THROUGH THIS PLACE because if you ever fall on hard times they will happily make it worse. This guy needs to be looked into he should NOT be representing a banking institution Well I hope n pray that response wasn’t actually from the (owner) of this institution if so you know how to contact me if u want to talk about how there was ZERO effort on your employee part to help anything I was deceived and lied to and it sounds like your ok with it. Your employee told me he feels good when he does this to families. U want to talk about emotional.. that person has no feelings and if this is the owner then you must not as well. HE TOLD ME NOT TO GET A LOAN THROUGH THE SAME PLACE I BANK AT AND WONT HAVE THIS PROBLEM. this is your representation of a federal bank? It’s a joke"
"We had a less than satisfactory call with the call center today regarding a simple question about auto loan interest percentages. For a family who has been banking with Midwest America for over 40 years (my parents that long, myself for now 10+ years,) the customer loyalty is lacking. We wanted to speak with a representative from the exact department we were trying to reach, but this department must not take calls from customers. We understand this isn't anyone's fault but the higher ups, who don't allow calls to go through to the needed departments. Michelle unfortunately did not have a cheery approach when explaining this to us either. Her use of words and tone were a bit demeaning. Personally, I will be switching my bank to Chase after this encounter. Do better at showing appreciation to customers who are giving you business for generations, or else you're going to lose them."
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