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The UPS Store
921 East Dupont Road, Fort Wayne, Indiana, United States
About the The UPS Store
The UPS Store located at 921 East Dupont Road in Fort Wayne, Indiana, is a convenient one-stop shop for all your shipping, printing, and business needs. As a trusted name in the industry, The UPS Store offers a wide range of services including packing and shipping, printing and copying, mailbox services, notary services, and more. Whether you need to send a package, print flyers for your business, or ship important documents, The UPS Store has you covered. Visit us today and experience the convenience and reliability that comes with choosing The UPS Store for all your finance and store needs.
Photos of The UPS Store
921 E Dupont Rd, Fort Wayne, IN 46825, United States
Opening hours of The UPS Store
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
09:30 - 15:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"The efficient customer service. Everyone there is quick and adept, and most of them are super polite and funny along the way. And there is no better example among the associates than Nona."
"My recent first visit to this location was pleasant and stress free, (unlike the UPS Store in Coldwater MI). The lady was very helpful and friendly, and provided excellent service. I was starting to dread having to go ship something or send off an Amazon return through UPS due to using that other location where all you get is rudeness from the condescending guy who is usually there.. This UPS Store in Fort Wayne is now the one I will be using in the future. Thank you for valuing your customers!"
"Awful customer service. Tried returning a package to Amazon. Brought it in in the exact same box that it was shipped to me in. Box was even taped up and unopened. I can't stress this enough it was the actual box shipped to me from amazon. I offered to even remove the old shipping labels from box. This was a perfectly fine box to ship something in. Was told I had to ship that box in a seperate outer box and then was asked if I wanted to buy one of their over priced boxes. No thanks!!!! Been returning Amazon stuff on rare occasions over the years and never heard of this. Will be looking for other shipping options. Update: This issue was annoying me so I called Amazon and asked for their input. They informed me that this store should have accepted my package as "customer packed" based on my scenerio above since it was in the exact same perfectly fine unopened box it was shipped to me in. Sounds like this UPS store is running some sort of scam to sell more of their overpriced boxes. What a hassle. Unbelievable!!!"
"It is a great store! Unfortunately, with all the Amazon returns, I do not go there much anymore. The line is always out the door. It sucks for those of us who just want to ship something and get back to work."
"0 customer service. Staff yell at customers and argue constantly and it's promoted. Management will belittle you and try to scare you out of standing up for yourself when the company makes a mistake instead of trying to make it right. They'll refuse to refund or reship it, even when proven wrong for no reason other than their own pride. There is no logic at this store. UPS is a fine brand but this store and management drags its name through the mud."
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