Virtual Consult MD Psychiatry
8920 Southpointe Drive, Indianapolis, Indiana, United States
About the Virtual Consult MD Psychiatry
Virtual Consult MD Psychiatry is a cutting-edge institution located at 8920 Southpointe Drive in Indianapolis, Indiana, United States. As a leading provider of telehealth services, we specialize in offering remote psychiatric consultations and treatment options for individuals seeking mental health support. Our team of experienced doctors are dedicated to providing high-quality care and personalized treatment plans to help patients improve their mental well-being from the comfort of their own homes. Whether you are struggling with anxiety, depression, or other mental health concerns, Virtual Consult MD Psychiatry is here to support you on your journey to better mental health.
Photos of Virtual Consult MD Psychiatry
8920 Southpointe Dr Ste D1, Indianapolis, IN 46227, United States
Opening hours of Virtual Consult MD Psychiatry
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 13:00
Saturday:
Day off
Sunday:
Day off
Reviews of Virtual Consult MD Psychiatry
"Never replies to voicemails and never picks up the phone, significant other need refills on important medication but no one ever picks up and respond… not a reliable front office."
"I brought my son to his appointment and had an awful experience. First Ashley at the front desk is amazing. Professional, quick, friendly. Makes you feel taken care of. It's the other desk girl who is the exact opposite. She's the MA. Average height and black hair. She is so unpleasant and unprofessional. She acts like helping you is an inconvenience and rolls her eyes. She uses bad language and I've heard her talk bad about patients. I've had enough and am considering getting a new provider for my son. If she was out of the picti would give 5 as rars."
"Great office to go to. The waiting room isn't much but you feel so comfortable when you meet Ashley at the front desk. Everything is handled very professionally and you feel welcomed. I was on uncomfortable when I had to deal with the medical assistant. I felt as if helping me was a burden to her day. No personality at all. She is the one who gives a message to my psychiatrist. But she has never called me back with what he replied. I don't trust her in an emergency. If someone better took her place I would have no concerns at all."
"If I could give 0 stars, I would. Hard to get ahold of anyone regarding medication and prior authorization, doctor wanted to immediately taper down on one of my medications I have been on for over eight years simply because of his bias towards long term benzodiazepines (after visiting with him only once). They are horrible at answering the phone or responding to patient concerns, scheduling, etc you always get a voicemail. Their "following up" is more less a cat and mouse game and you're lucky to get a returned call that same week. My last therapy appointment, my therapist was falling asleep, had to repeat details over and over. I left feeling like I wasted my time and got absolutely nothing out of it. I was sent here after Windrose stopped offering psychiatric services at their office closest to me, which was a nightmare in itself and definitely have been on a medication rollercoaster between both places. One month everything is in order, the next I can only pick up some of my medications, one is requesting a P.A, spending 3 weeks on the phone trying to get someone there to approve or deny just to be able to get my medication as it's prescribed and take regularly as Im supposed to. Don't waste your time. Find somewhere that actually cares about their patients."
"Greenwood office is phenomenal. As an active duty service member, their support, understanding, and flexibility with our schedules is beyond helpful. They go above and beyond to ensure the best treatment and support is available, either in person or virtually. Due to my traveling, most sessions are virtual but this allows me to get the treatment I need anywhere and when I need it. Having therapy and medicine management in one place are huge wins and paramount to support. The staff and front office are extremely personable, professional, and efficient. I highly recommend this organization. I couldn't ask for better support to fit almost any lifestyle."
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