KeyBank

"Key bank is literally the worst bank, possibly company, that I have ever dealt with in my life. They operate with zero morals from the management level up."

"We were incredibly disappointed at the lack of customer service at Key Bank today. My daughters and I drove to the Key Bank on Lafayette to open a Student Savings Account this morning. When we asked for help opening a student savings account we were told by the staff that they couldn't help us because they closing in 20 minutes."

"2018 I was involved in a roll-over truck accident and was hastily deemed fit for service by the Gary, IN emergency room. After 2 months the pain and swelling wouldn't go away and it was revealed I had broken my back in two places. Indiana I discovered has difficult workmen's comp procedures whereas it took 5 months to begin followup treatment/therapy. The WC doctors here in Indy released me in November and since then I had worked a series of unsuitable low paying jobs that were always tormenting my weak and painful back. I'm reasonably sure I have gotten to the point I can hang on to my current job. Key Bank perused my credit report and the horror show began. They mysteriously locked my account for over a month and then came all the lies and pretexts. The short story - they milked my accounts through bogus charges and finally released me. These ppl are snakes. If you have less than good credit keep looking. Want good service? Try PNC or Woodbridge, they'll even give you a couple books of checks so no more MOs."

"I was trying to withdraw money n the lady got mad I asked for 10s so she took 20 min to come tell me I can't withdraw and idk how by this is my first withdrawal for 7 days . Then bald head manager told me I have to wear a mask on the sidewalk. Don't believe ask footage 10am May 4. I'm telling them I'm broke with my kids in the car looking at them. I'm not like everyone I'm struggling taking care of 4 kids n was picked on for a transaction I've made times b4 from a depositor I've used b4. I'm closing today I have enough problems"

"Was an okay visit but the employees don't do well at following Covid guidelines. Was in line when the employee sneezed she raised her mask up and sneezed it wasn't even covered. A tad bit nasty and rude. Employees shouldn't be working if they are sick and have no care for the customers."