RXO
2040 South Lynhurst Drive, Indianapolis, Indiana, United States
About the RXO
RXO is a premier institution located at 2040 South Lynhurst Drive in Indianapolis, Indiana. Our institution is dedicated to providing top-notch education and training in the field of healthcare and pharmaceuticals. With state-of-the-art facilities and experienced faculty members, RXO offers a comprehensive curriculum that prepares students for successful careers in the healthcare industry. Join us at RXO and take the first step towards a rewarding and fulfilling career in healthcare.
Photos of RXO
2040 S Lynhurst Dr Ste A, Indianapolis, IN 46241, United States
Opening hours of RXO
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Closed
Reviews of RXO
"Very pleased with Zack and DJ. Both were friendly and professional. They called ahead to let me know when they were arriving and had to go above and beyond during delivery due to short electric cord. They improvised well and made sure all was working before leaving. Appreciate the service!"
"Did not show up on day of delivery, no phone call, no text. How am I supposed to trust that my product is even being handled correctly. Ok, see they immediately called me after my review. Said they would try to reschedule in the next few days and call me back today. I got no phone call. The entire delivery order was recreated and 6 hrs later I get a text to schedule the delivery 11days later. This shipping company is a joke. I’ve seen some bad business in my days and this company is right there with the worst"
"Edit: The support team at RXO bent over backwards to make my situation right. Thomas and Craig, you're awesome. After posting this review (original is below), Thomas from their support team quickly got in contact with me and were more than apologetic. He worked to get a delivery attempt scheduled for two days after I posted this, 12/16, a Saturday. Considering the proximity to Christmas, no small feat. Delivery date 5: That day came, and the delivery did not happen. I live in a new construction, and the driver looked up the address on Apple Maps and saw a blank lot, so he didn't attempt it. A bit ridiculous, but Thomas was on it, and got me in contact with the manager of their hub in Louisville, Craig. Craig sent up a crew the following Tuesday (12/19), and said they'd handle it. Delivery date 6: Fast forward to 12/19, and the appliances did show up, but the crew didn't have the pieces needed to install them. I called Craig, and they sent out a crew not two hours later to handle it. I FINALLY HAVE MY APPLIANCES! Thomas and Craig were responsive at all hours, totally transparent with me, and helped turn what was, frankly, a bit of a nightmare into a happy end. As a nice make-good, Thomas and Craig also offered to send me a gift card that should more than cover the TV mounting appointment I had to cancel. -------Original review------- This is easily the most frustrating delivery experience I've ever had. I'm now at two weeks with my appliances in their hands, and they're 0/4 on delivery dates. I initially ordered some appliances for a new home on 11/12, with expected delivery on 11/30. As a part of this delivery, LG scheduled an appointment with Handy to mount my TV. Delivery date 1: RXO reached out a few days beforehand, saying they'd be the team, and the delivery would come on 11/30. Their web site stated they received all of the items by the morning of 11/29. On the evening of 11/29, I got a text saying it was rescheduled for 12/1. No big deal, one day later. The Handy appointment was the evening of 12/1, so no issue. Delivery date 2: On the evening of 11/30, I got a text saying it needed to be rescheduled, and I needed to call/use the site to do it. The soonest date I could pick was 12/11, nobody could explain why I only learned the night before of a 10 day delay. I rescheduled the Handy appointment to the evening of 12/11. Delivery date 3: Fast forward to 12/10, I get a text the night before with a delivery window. On 12/11, at the very end of this delivery window, I got a call that they couldn't complete it. As a cherry on top, this call was at the end of the delivery window, late enough that I couldn't reschedule my Handy appointment and had to cancel. The appointment was rescheduled to 12/13. Delivery date 4: Same as before, I got a text 12/12 with a delivery window. 12/13 comes and goes, nothing happens. The web site says there was an exception with the delivery: "Cannot Perform Stop - Carrier reschedules enroute due to issues, such as broken down equipment, results in exception. : undefined", but inexplicably, they marked the delivery as complete. I just was on a call with them and they said it was delivered. I said no, I can assure you it was not, I still don't have a refrigerator/washer/dryer, and the end result is I'm back where I started, just with a second work order on their end for the same thing. I don't have a date, and they're in week 3 with my appliances."
"This company was very impressive! Constant communication from purchase to delivery (texts & phone calls). They showed up a little early, but called ahead to make sure I would be home. The 2 guys arrived, one toured the path to take the appliances, the other guy prepared unloading. It was easy to communicate with the gentlemen what was needed for delivery and haul away. They worked well together and efficiently. The install & setup was very quick. All of my questions were answered well. I wish these two delivered everything I ordered. Thank you RXO!"
"They were prompt, kept great communication, were very polite, and professional. They went out of their way to make sure they didn't damage anything while bringing my new stove in and hooked it up. It is refreshing to see a company whose employees take pride in doing a good job while giving exceptional customer service. It was one of the best delivery experiences we have had in a long while. Wish I could give them more than 5 stars!!!"
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